Company profile: Edify
1.1 - Company Overview
Company description
- Provider of an all-in-one cloud contact center and unified communications solution that works across every channel from a single screen. Its flagship Edify CX delivers a truly omnichannel experience and incorporates artificial intelligence and machine learning.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Edify
Envox
HQ: United States
Website
- Description: Provider of IP-based voice self-service and contact center solutions serving segments including interactive voice response, enhanced self-service, contact center and customer relationship management, automated directory assistance, alerts and notifications, mobile Internet, voice portals, and carrier services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Envox company profile →
Convrg
HQ: United States
Website
- Description: Provider of an AI voice and messaging platform that powers conversational experiences for brands and retailers, including voice-enabling ecommerce websites and mobile apps to allow consumers to shop by voice; used by companies such as Estee Lauder Companies, Sephora, Proactiv, Shopify and the GRAMMYs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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eDialog24
HQ: Norway
Website
- Description: Provider of customer dialogue solutions developed and sold for both the private and public sectors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full eDialog24 company profile →
TuVox
HQ: United States
Website
- Description: Provider of speech applications and contact center solutions for inbound and outbound calls, including natural language call routing, customer support triage, product support with knowledge voice, and integrations with live agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full TuVox company profile →
Prosodie
HQ: United States
Website
- Description: Provider of cloud-based contact center and front-office online solutions that manage digital multi-channel interactions. Delivers omnichannel customer journey orchestration, AI-driven automation for self-service, intelligent routing, performance and workforce management tools, and a scalable cloud platform with a global voice network and open APIs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Prosodie company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Edify
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Edify
2.2 - Growth funds investing in similar companies to Edify
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4 - Top valuation comps for Edify
4.2 - Public trading comparable groups for Edify
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