Company profile: eDialog24
1.1 - Company Overview
Company description
- Provider of customer dialogue solutions developed and sold for both the private and public sectors.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to eDialog24
SightCall
HQ: United States
Website
- Description: Provider of a live video visual assistance platform for enterprises, enriched by augmented reality and AI. Delivers mobile and web apps to let business users see what customers see and guide them remotely. Offerings include SightCall VISION, generative AI for customer service and field service, Visual Journeys for self-guided work, remote customer support, and pre-installation support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Plum Voice
HQ: United States
Website
- Description: Provider of interactive voice response platforms, systems, and hosting to automate call center and business processes, with tools for building IVR, virtual agents, and conversational AI (low-code and VoiceXML), chatbot and SMS messaging solutions, voice processing integrating multiple AI engines, and voice-channel survey tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Netomi
HQ: United States
Website
- Description: Provider of multimodal, omnichannel Sanctioned Generative AI for enterprises, enabling brand-safe customer conversations at scale with built-in AI governance controls for accuracy, security and data privacy. Offers Netomi AI to automatically resolve over 80% of customer service inquiries, integrations with agent desks, CRM and business systems, a business UI, and support across email, chat, messaging, voice, SMS, search and social.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Netomi company profile →
CM Software
HQ: Sweden
Website
- Description: Provider of sales support, booking support, and dialers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Callfinity
HQ: United States
Website
- Description: Provider of intelligent telecommunications applications for contact centers, service providers, and enterprises, available as on-premise systems, hosted services, and HybridHosted solutions; selected by over 300 customers in seven countries since 1999.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callfinity company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for eDialog24
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to eDialog24
2.2 - Growth funds investing in similar companies to eDialog24
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4 - Top valuation comps for eDialog24
4.2 - Public trading comparable groups for eDialog24
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