Company profile: Agara
1.1 - Company Overview
Company description
- Provider of autonomous voice conversation agents powered by real-time voice AI to handle customer support calls without human assistance. Built for financial services, consumer products, and retail industries to enhance customer experience and cut support costs.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Agara
Avoke
HQ: United States
Website
- Description: Provider of true end-to-end call experience analytics, offering a whole call analytics solution that enables companies to discover and quantifiably improve customer contact experiences by evaluating customers' journeys from dialing to hang-up; used by leading companies in consumer electronics and healthcare.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Monet Software
HQ: United States
Website
- Description: Provider of workforce optimization solutions for small and medium sized contact centers, helping address service level compliance, high-quality service delivery, and payroll cost control, enabling businesses to better leverage workforce investments.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Monet Software company profile →
Zisson
HQ: Norway
Website
- Description: Provider of cloud-based information technology solutions that link telecommunications network services with other communication media, developing and operating modern platforms for private and public customers with a strong focus on customer dialogue.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Kayako
HQ: United Kingdom
Website
- Description: Provider of a unified customer service platform, including Kayako HelpDesk to centralize multichannel conversations with shared inbox, custom views, tags, and assignments; Kayako AI to transform support tickets into opportunities; SingleView for complete customer journey context; live chat; a customizable 24/7 self-help knowledge base; and Kayako Classic, a self-hosted helpdesk with portals, ticket management, time tracking, SLAs, automation, and reporting.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Kayako company profile →
Intradiem
HQ: United States
Website
- Description: Provider of SaaS-based intraday automation and an Intelligent Assistant for customer service and frontline teams (contact center, back office, retail), automating intraday management and real-time processes to optimize tasks and workflows and enable real-time adaptation to changing conditions and events.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Intradiem company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Agara
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Agara
2.2 - Growth funds investing in similar companies to Agara
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4 - Top valuation comps for Agara
4.2 - Public trading comparable groups for Agara
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