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Company profile: Inference Solutions

1.1 - Company Overview

Inference Solutions Logo

Inference Solutions

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a cloud-based Intelligent Virtual Agent platform that enables businesses to automate customer interactions across voice and digital channels using conversational AI. Offers no-code studios (Inference Studio/Five9 IVA Studio), Virtual Voiceover, a Task Library, and tools for omnichannel and rich, multimodal experiences; used by 550+ organizations across every vertical.

Products and services

  • Five9 IVA Studio: No-code platform that creates, deploys, and manages Intelligent Virtual Agents across multiple communication channels, with code-free authoring and control for building and maintaining IVAs at scale
  • Five9 Intelligent Virtual Agent (IVA): Cloud-based platform that automates customer interactions across voice and digital channels using AI technology, enabling businesses to leverage conversational AI with unmatched choice and flexibility
  • Omnichannel Experiences: Omnichannel capability that enables creation and management of IVAs across voice, chat, SMS, and social messaging, ensuring consistent customer service across all contact channels

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Inference Solutions

Sobot Logo

Sobot

HQ: Singapore Website
  • Description: Provider of an all-in-one SaaS contact center platform integrating live chat, AI-powered chatbot, voice (inbound/outbound, IVR, call routing, analytics), ticketing, messaging, and WhatsApp Business API. Enables unified customer interactions, multilingual automation, and streamlined inquiry management to enhance customer service and agent efficiency.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Sobot company profile →
OAISYS Logo

OAISYS

HQ: United States Website
  • Description: Provider of call recording software solutions for contact centers, delivering easy-to-use, practical and affordable applications that support regulatory compliance and quality monitoring requirements, available across a complete range of deployment and access options.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full OAISYS company profile →
CT Suite Logo

CT Suite

HQ: United States Website
  • Description: Provider of an inclusive system for communications centers to operate more easily and save time.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full CT Suite company profile →
Intelecom Logo

Intelecom

HQ: Norway Website
  • Description: Provider of voice and data communication solutions to enterprises; privately held.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Intelecom company profile →
Piano Logo

Piano

HQ: The Netherlands Website
  • Description: Provider of a digital experience platform to understand and influence customer behavior by unifying customer data, analyzing behavior metrics, and creating personalized journeys. Solutions include Composer for no-code site experiences, VX commerce, ESP for automated emails and recommendations, ID for SSO, DMP audiences, and Analytics on conversions and revenue.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Piano company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Inference Solutions

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Buyer group 1: ████████ ████████

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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Inference Solutions

2.2 - Growth funds investing in similar companies to Inference Solutions

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4 - Top valuation comps for Inference Solutions

4.2 - Public trading comparable groups for Inference Solutions

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4.3 - M&A Transactions similar to Inference Solutions

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Inference Solutions

What does Inference Solutions do?

Inference Solutions is a provider of a cloud-based Intelligent Virtual Agent platform that enables businesses to automate customer interactions across voice and digital channels using conversational AI. Offers no-code studios (Inference Studio/Five9 IVA Studio), Virtual Voiceover, a Task Library, and tools for omnichannel and rich, multimodal experiences; used by 550+ organizations across every vertical.

Who are Inference Solutions's competitors?

Inference Solutions's competitors and similar companies include Sobot, OAISYS, CT Suite, Intelecom, and Piano.

Where is Inference Solutions headquartered?

Inference Solutions is headquartered in United States.

How many employees does Inference Solutions have?

Inference Solutions has 1,000 employees 🔒.

When was Inference Solutions founded?

Inference Solutions was founded in 2010 🔒.

What sector and industry vertical is Inference Solutions in?

Inference Solutions is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Inference Solutions

Who are the top strategic acquirers in Inference Solutions's sector and industry

Top strategic M&A buyers and acquirers in Inference Solutions's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Inference Solutions?

Top strategic M&A buyers groups and sectors for Inference Solutions include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Inference Solutions's sector and industry vertical

Which are the top PE firms investing in Inference Solutions's sector and industry vertical?

Top PE firms investing in Inference Solutions's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Inference Solutions's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Inference Solutions's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Inference Solutions's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Inference Solutions include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Inference Solutions's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Inference Solutions?

The key public trading comparables and valuation benchmarks for Inference Solutions include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Inference Solutions for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Inference Solutions with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Inference Solutions's sector and industry vertical?

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What are recent capital raises and funding rounds in Inference Solutions's' sector and industry vertical?

Access recent funding rounds and capital raises in Inference Solutions's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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