Company profile: OpinionLab
1.1 - Company Overview
Company description
- Provider of omnichannel Voice of Customer (VoC) feedback solutions that help organizations collect, understand, and leverage customer data. Delivers patented real-time listening technology across every brand touch point via a pioneering VoC platform, serving nearly half of Fortune 50 organizations.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to OpinionLab
Roadmunk
HQ: Canada
Website
- Description: Provider of a web-based product roadmap visualization and planning tool for product managers and stakeholders. Helps manage product portfolios across teams with sharing features, roadmapping, and export to formats including PDF. Offers a Feedback Inbox, prioritization templates (value vs. effort, RICE), and 35+ customizable roadmap templates with timeline and swimlane views. Integrates with Jira and Azure DevOps for one- or two-way sync.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Bandwidth
HQ: United States
Website
- Description: Provider of telecom solutions for enterprises and wholesale customers, including the Maestro communications platform (call flows, AI integration, voice authentication); Microsoft Teams Direct Routing and Operator Connect for PSTN voice, messaging and emergency calling; direct-to-carrier SIP trunking with global coverage; E911 dynamic location routing; and Pindrop voice biometrics integration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Registria
HQ: United States
Website
- Description: Provider of revenue-as-a-service solutions that activate and personalize the customer journey from out-of-the-box through ownership for brands and manufacturers. Offerings include the OXM Platform to integrate with a brand’s tech stack and manage customer data, the Concierge digital guide, data-rich onboarding via product registration, Care and Commerce Journeys, and a My Products portal.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CustomerGauge
HQ: The Netherlands
Website
- Description: Provider of a customer success SaaS platform that uses Net Promoter to measure and report customer feedback in real time for medium to large organizations. Offers Account Experience to prevent churn and identify growth, surveying across channels, close-the-loop workflows, benchmarking, SWOT analysis, and account management in an end-to-end, fully integrated solution across 140 countries and 32 languages.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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3radical
HQ: United Kingdom
Website
- Description: Provider of gamification-driven engagement software and solutions. The Voco platform uses a real-time decisioning engine combining game science theory, data from billions of interactions, and self-reported data to deliver optimal interactive content, rewards, and channels. Offerings include customer and employee engagement, earned data strategy, and gamification mechanics to encourage data sharing, consent capture, and retention.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full 3radical company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for OpinionLab
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to OpinionLab
2.2 - Growth funds investing in similar companies to OpinionLab
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4 - Top valuation comps for OpinionLab
4.2 - Public trading comparable groups for OpinionLab
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