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Company profile: Customer Imperative

1.1 - Company Overview

Customer Imperative Logo

Customer Imperative

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of services that help companies scale revenue by deploying customer success teams, processes, and technology.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Customer Imperative

AWM Network Logo

AWM Network

HQ: United States Website
  • Description: Provider of customer generation, lead generation, online marketing, and online advertisement services.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full AWM Network company profile →
Lightico Logo

Lightico

HQ: United States Website
  • Description: Provider of a digital completion cloud that streamlines the last mile of sales and service by enabling customers, often during contact center calls, to complete mobile-first eForms, eSignatures, ID verification, document collection, and secure payments. Offers AI-assisted ID checks, AI-driven document collection, and no-code automated workflows to unify and accelerate customer-facing processes.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Lightico company profile →
Twilio Logo

Twilio

HQ: United States Website
  • Description: Provider of a cloud communications developer platform and web APIs to build and embed voice, VoIP, video, messaging, and authentication into applications. Offerings include Programmable Messaging (SMS, MMS, WhatsApp, Facebook Messenger), Programmable Voice, SendGrid Email API (validation and deliverability), Verify (phone verification), Lookup (phone number intelligence), and Flex cloud contact center.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Twilio company profile →
Exato Logo

Exato

HQ: United States Website
  • Description: Provider of Customer Experience as a Service (CXaaS) solutions, offering hyperautomation, Intelligent Document Processing (IDP), Conversational AI, and secure trading floor solutions to help enterprises address broken experiences.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Exato company profile →
Factoreal Logo

Factoreal

HQ: United States Website
  • Description: Provider of an all-in-one omnichannel fan engagement automation platform for sports teams and leagues to engage and monetize their fan base, serving organizations globally across football, soccer, baseball, and hockey.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Factoreal company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Customer Imperative

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Customer Imperative

2.2 - Growth funds investing in similar companies to Customer Imperative

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4 - Top valuation comps for Customer Imperative

4.2 - Public trading comparable groups for Customer Imperative

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4.3 - M&A Transactions similar to Customer Imperative

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Customer Imperative

What does Customer Imperative do?

Customer Imperative is a provider of services that help companies scale revenue by deploying customer success teams, processes, and technology.

Who are Customer Imperative's competitors?

Customer Imperative's competitors and similar companies include AWM Network, Lightico, Twilio, Exato, and Factoreal.

Where is Customer Imperative headquartered?

Customer Imperative is headquartered in United States.

How many employees does Customer Imperative have?

Customer Imperative has 1,000 employees 🔒.

When was Customer Imperative founded?

Customer Imperative was founded in 2010 🔒.

What sector and industry vertical is Customer Imperative in?

Customer Imperative is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Customer Imperative

Who are the top strategic acquirers in Customer Imperative's sector and industry

Top strategic M&A buyers and acquirers in Customer Imperative's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Customer Imperative?

Top strategic M&A buyers groups and sectors for Customer Imperative include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Customer Imperative's sector and industry vertical

Which are the top PE firms investing in Customer Imperative's sector and industry vertical?

Top PE firms investing in Customer Imperative's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Customer Imperative's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Customer Imperative's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Customer Imperative's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Customer Imperative include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Customer Imperative's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Customer Imperative?

The key public trading comparables and valuation benchmarks for Customer Imperative include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Customer Imperative for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Customer Imperative with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Customer Imperative's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Customer Imperative with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Customer Imperative's' sector and industry vertical?

Access recent funding rounds and capital raises in Customer Imperative's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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