Company profile: Goalline Solutions
1.1 - Company Overview
Company description
- Provider of customer experience management solutions with over 18 years of expertise, including the boostCX platform to collect and analyze customer feedback for actionable insights, engagement services with live agents, intelligent automation and conversational AI, social reputation management tools, custom CXM development, and a CX Health Check to assess strategy maturity and provide tactical improvement advice.
Products and services
- Engagement Services: AI-enabled customer engagement services blending live agent support, intelligent automation, and conversational AI to elevate interactions across multiple platforms and channels
- Custom CXM Development: Custom-engineered development of customer experience management products tailored to organizational needs, including custom surveys and reporting features to fit specific requirements
- BoostCX: Customizable Customer Experience Management platform that collects and analyzes customer feedback to deliver actionable insights for improving customer interactions across various channels
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Goalline Solutions
USCS
HQ: United States
Website
- Description: Provider of customer management software and statement processing services, offering sophisticated statement processing and related software services for markets including cable television, telecommunications, convergence, and financial sectors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Testapic
HQ: France
Website
- Description: Provider of crowdsourced usability testing for websites and mobile apps, offering remote user testing, UX research, and access to a large, segmented panel of testers. Provides a SaaS platform to conduct and analyze user tests autonomously and pursues R&D to enhance testing methodologies and video/audio processing.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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OnApp
HQ: United Kingdom
Website
- Description: Provider of a complete Infrastructure-as-a-Service software platform for hosting companies, cloud providers, managed service providers, telecoms and enterprises, enabling creation of cloud, dedicated hosting, CDN, DNS and storage services on top of commodity datacenter infrastructure.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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After
HQ: United States
Website
- Description: Provider of warranty sector services assisting manufacturing brands in transforming their businesses after the point of sale.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Usermind
HQ: United States
Website
- Description: Provider of a unified customer engagement hub that connects disparate systems and data into a customer data platform, coupled with a customer journey orchestration engine. Offers an experience orchestration platform to capture and analyze contextual data across touchpoints, delivering personalized, real-time experiences and reducing friction.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Goalline Solutions
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Goalline Solutions
2.2 - Growth funds investing in similar companies to Goalline Solutions
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4 - Top valuation comps for Goalline Solutions
4.2 - Public trading comparable groups for Goalline Solutions
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