Company profile: Ignite Feedback
1.1 - Company Overview
Company description
- Provider of tools that allow businesses to monitor frequent reports in real time, featuring a scored benchmarking system that compares performance to industry norms.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Ignite Feedback
Qelp
HQ: The Netherlands
Website
- Description: Provider of multi-channel customer care solutions for smartphones, including self-service and call center software. Offerings include AI-driven conversational chatbots, voicebots and IVRs; generative AI for 24/7 support and agent assistance; a unified agent desktop integrating CRM; contact center as a service; intelligent automation; CX analytics; and picture-based QelpCare tools guiding the mobile customer journey.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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JRNI
HQ: United Kingdom
Website
- Description: Provider of an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale, with apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics to help businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Staircase AI
HQ: United States
Website
- Description: Provider of an AI-powered Customer Relationship Intelligence platform that analyzes millions of customer interactions to deliver actionable human insights, improve NRR, and reveal deep human signals. Offers Artificial Revenue Intelligence to predict churn and identify growth opportunities, a 360° data warehouse, efficiency tools without relying on CRM, direct integrations with Gmail, Salesforce, and HubSpot, and strong security and privacy policies.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Staircase AI company profile →
Betterific
HQ: United States
Website
- Description: Provider of a social, transparent and effective idea management and customer feedback platform that crowdsources ideas to improve products and companies. Designed for brands to meet customer needs, it serves as a feedback and insights tool that can spur immediate innovation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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ContactEngine
HQ: United Kingdom
Website
- Description: Provider of proactive conversational AI that automates outbound customer engagement across all channels, initiating and managing conversations based on triggers to engage silent customers, reduce costs, and improve customer experience. Offers sector-specific solutions (telecommunications, banking, utilities, government, insurance, logistics, retail, automotive) and proprietary AI with embedded context, multi-intent, intent/demographic analysis, and escalation to human agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ContactEngine company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Ignite Feedback
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Buyer group 1: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Ignite Feedback
2.2 - Growth funds investing in similar companies to Ignite Feedback
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4 - Top valuation comps for Ignite Feedback
4.2 - Public trading comparable groups for Ignite Feedback
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