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Company profile: Qelp

1.1 - Company Overview

Qelp Logo

Qelp

Headquarter: The Netherlands
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of multi-channel customer care solutions for smartphones, including self-service and call center software. Offerings include AI-driven conversational chatbots, voicebots and IVRs; generative AI for 24/7 support and agent assistance; a unified agent desktop integrating CRM; contact center as a service; intelligent automation; CX analytics; and picture-based QelpCare tools guiding the mobile customer journey.

Products and services

  • Contact Center as a Service (CCaaS): Cloud-based platform integrating various communication channels for smartphone customer care, enabling seamless interactions and improving agent efficiency across the mobile customer journey
  • Conversational AI: AI-driven chatbots, voicebots, and IVRs that comprehend and respond to customer inquiries, decreasing live agent escalations and guiding the smartphone customer journey
  • Unified Agent Desktop: Integrated interface that consolidates CRM and other applications to give agents a 360° customer view and streamline operations across multi-channel smartphone support

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Qelp

Streamlogics Logo

Streamlogics

HQ: Canada Website
  • Description: Provider of innovative and flexible communication solutions that improve how customers communicate and help them achieve desired business outcomes, supported by high-quality care and industry experience.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Streamlogics company profile →
Registria Logo

Registria

HQ: United States Website
  • Description: Provider of revenue-as-a-service solutions that activate and personalize the customer journey from out-of-the-box through ownership for brands and manufacturers. Offerings include the OXM Platform to integrate with a brand’s tech stack and manage customer data, the Concierge digital guide, data-rich onboarding via product registration, Care and Commerce Journeys, and a My Products portal.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Registria company profile →
Smart Communications Logo

Smart Communications

HQ: United Kingdom Website
  • Description: Provider of cloud-enabled customer communications management services and a customer conversations management platform, offering simple, out-of-the-box integrations with vertical and ecosystem solution providers to enable Correspondence-as-a-Service (CaaS) across industries and ecosystems.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Smart Communications company profile →
Enalyzer Logo

Enalyzer

HQ: Denmark Website
  • Description: Provider of online survey software and research consultancy services, offering the Enalyzer Platform to create, distribute, and analyze surveys on any device without app downloads; Employee Pulse Surveys to measure engagement; consulting to improve customer and employee metrics with insights and action plans; and training and support via webinars, on-site courses, and a help center. Founded in 2000 in Denmark, serving thousands of customers and millions of respondents.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Enalyzer company profile →
Contentserv Logo

Contentserv

HQ: Germany Website
  • Description: Provider of AI-driven, cloud-native Product Experience Management solutions combining PIM, DAM, MDM, and PXM to optimize and deliver product content across channels, locales, and customer needs. Offers a Product Experience Cloud for controlling product experience and delivering real-time content, plus PIM for onboarding and publishing product data and DAM for storing and sharing digital assets.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Contentserv company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Qelp

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Buyer group 1: ████████ ████████

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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Qelp

2.2 - Growth funds investing in similar companies to Qelp

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4 - Top valuation comps for Qelp

4.2 - Public trading comparable groups for Qelp

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4.3 - M&A Transactions similar to Qelp

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Qelp

What does Qelp do?

Qelp is a provider of multi-channel customer care solutions for smartphones, including self-service and call center software. Offerings include AI-driven conversational chatbots, voicebots and IVRs; generative AI for 24/7 support and agent assistance; a unified agent desktop integrating CRM; contact center as a service; intelligent automation; CX analytics; and picture-based QelpCare tools guiding the mobile customer journey.

Who are Qelp's competitors?

Qelp's competitors and similar companies include Streamlogics, Registria, Smart Communications, Enalyzer, and Contentserv.

Where is Qelp headquartered?

Qelp is headquartered in The Netherlands.

How many employees does Qelp have?

Qelp has 1,000 employees 🔒.

When was Qelp founded?

Qelp was founded in 2010 🔒.

What sector and industry vertical is Qelp in?

Qelp is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Qelp

Who are the top strategic acquirers in Qelp's sector and industry

Top strategic M&A buyers and acquirers in Qelp's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Qelp?

Top strategic M&A buyers groups and sectors for Qelp include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Qelp's sector and industry vertical

Which are the top PE firms investing in Qelp's sector and industry vertical?

Top PE firms investing in Qelp's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Qelp's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Qelp's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Qelp's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Qelp include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Qelp's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Qelp?

The key public trading comparables and valuation benchmarks for Qelp include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Qelp for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Qelp with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Qelp's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Qelp with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Qelp's' sector and industry vertical?

Access recent funding rounds and capital raises in Qelp's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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