Company profile: Contentserv
1.1 - Company Overview
Company description
- Provider of AI-driven, cloud-native Product Experience Management solutions combining PIM, DAM, MDM, and PXM to optimize and deliver product content across channels, locales, and customer needs. Offers a Product Experience Cloud for controlling product experience and delivering real-time content, plus PIM for onboarding and publishing product data and DAM for storing and sharing digital assets.
Products and services
- PXM: AI-driven platform that transforms PIM into a product experience engine, delivering tailored product content by channel, locale, and customer needs in a single, user-friendly interface
- Product Experience Cloud: Cloud-native platform combining multiple data management capabilities to control product experience and stream real-time content across channels via integrated PIM, DAM, and DSA components
- PIM: Validation-centric data management system engineered to onboard, validate, manage, and publish product information across various channels to optimize product content consistency
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Contentserv
Intouch Insight
HQ: Canada
Website
- Description: Provider of customer feedback and operational data solutions, including a SaaS CX platform for multi-location brands, survey software (IntouchSurvey), inspection software (IntouchCheck), mystery shopping and operational audits, analytics and reporting, and CX operations, enabling private businesses, governments, regulators, and business-to-consumer companies to capture, interpret, and act on insights.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Ibex
HQ: United States
Website
- Description: Provider of customer experience outsourcing services for startups, scale-ups, and blue-chip companies, including contact centres, technology consulting, teleservices, email and chat support, account management, and back-office solutions. Its CLX platform streamlines customer engagement, acquisition, experience, and growth.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Factoreal
HQ: United States
Website
- Description: Provider of an all-in-one omnichannel fan engagement automation platform for sports teams and leagues to engage and monetize their fan base, serving organizations globally across football, soccer, baseball, and hockey.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Telesign
HQ: United States
Website
- Description: Provider of AI-powered communications and identity solutions that connect, protect, and defend digital interactions. Offerings include global SMS, WhatsApp, Viber, and RCS messaging APIs; Programmable Voice for notifications and secure interactions; and Intelligence delivering risk and reputation scoring using consumer data points, identity signals, and traffic patterns to assess threats and enable Continuous Trust.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Satmetrix
HQ: United States
Website
- Description: Provider of cloud-based customer experience management software and programs, co-developer of Net Promoter (NPS). Offerings include CXone Feedback Management to collect omnichannel feedback, identify churn drivers, improve satisfaction and operational efficiency, and a Voice of the Customer program to enhance customer experience and agent engagement, helping increase customer lifetime value.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Satmetrix company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Contentserv
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Contentserv
2.2 - Growth funds investing in similar companies to Contentserv
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4 - Top valuation comps for Contentserv
4.2 - Public trading comparable groups for Contentserv
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