Company profile: Engageware
1.1 - Company Overview
Company description
- Provider of enterprise SaaS scheduling and appointment-driven customer engagement solutions, including intelligent appointment scheduling across channels, knowledge management, an AI-powered 24/7 omnichannel virtual assistant, live agent access to knowledge and historical data, campaign management via SMS and social media with analytics, and low-code custom integrations to automate conversational journeys.
Products and services
- Custom Integrations: Low-code integration designer creates custom assemblies that automate conversational journeys and meet organizational goals, tailoring deployments to support appointment-centric customer engagement
- Intelligent Appointment Scheduling: Enterprise-grade platform architects appointments across various channels, matching customer requests with appropriate resources and converting digital first-touch interactions into high-value, in-person meetings for appointment-driven engagement
- Virtual Assistant: AI-powered tool delivers 24/7 omnichannel support, resolving a high percentage of routine inquiries without human intervention to improve efficiency and customer experience
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Engageware
InsideSales
HQ: United States
Website
- Description: Provider of SaaS sales engagement platforms that improve sales team productivity via a data intelligence engine. Integrates with CRM to capture shareable buyer interaction insights and deliver them into workflows. Offers Playbooks for prioritized recommendations, contact/opportunity management and admin automation; Data + AI insights; multi-channel cadences; email tracking and alerts; auto-enrollment; templates and guides.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Yesware
HQ: United States
Website
- Description: Provider of an all-in-one toolkit for sales professionals to prospect, schedule meetings, and follow up, helping salespeople deliver great buying experiences for their customers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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NxtCRM
HQ: United States
Website
- Description: Provider of a Natural Relationship Management platform that revolutionizes networking by eliminating the administrative burden of relationship management. Unlike traditional CRMs requiring manual data entry, it works with how people naturally build connections, so your CRM finally works for you, not against you.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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SkedgeMe
HQ: United States
Website
- Description: Provider of a customizable enterprise online customer engagement platform for scheduling and marketing events, classes, services, and appointments. Integrates with existing websites, apps, and marketing campaigns, enabling customers and staff to book individual appointments or sign up for group sessions. Tailored for enterprise brands to manage and organize online appointments.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SkedgeMe company profile →
Tacton
HQ: Sweden
Website
- Description: Provider of sales and product configuration software and services for industrial manufacturers, extending Salesforce CPQ in Salesforce Lightning to solve complex configuration and quoting. Offers CPQ, visual configuration, guided selling, integrations with PLM, CAD, PIM and ERP, automated document generation, and compliance management for local regulations and sustainability.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Tacton company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Engageware
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Engageware
2.2 - Growth funds investing in similar companies to Engageware
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4 - Top valuation comps for Engageware
4.2 - Public trading comparable groups for Engageware
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