Company profile: SugarCRM
1.1 - Company Overview
Company description
- Provider of CRM solutions enabling businesses to build customer relationships. Offerings include Sugar Sell (sales automation), Sugar Market (marketing automation), Sugar Serve (customer service), Sugar Add-Ons (extensions and integrations), SugarCloud (cloud hosting), and Sugar Enterprise (on-premises CRM).
Products and services
- Sugar Market: Engineers an enterprise-grade marketing automation platform enabling users to create, execute, and track marketing campaigns with automation for campaign creation, execution, and performance tracking
- Sugar Sell: Builds a modular CRM product to automate sales processes and facilitate the management of customer relationships for sales teams, delivering process automation and relationship management capabilities
- Sugar Enterprise: Architects an on-premises CRM platform that allows businesses to manage and customize their CRM system internally, supporting internal control and customization of their deployment.
Key contacts
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Financial details
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1.2 - Competitors and similar companies to SugarCRM
AscendX Cloud
HQ: United Kingdom
Website
- Description: Provider of acquisition and support services for Salesforce-native software companies addressing enterprise challenges through scalable solutions, offering assistance in product development, go-to-market strategies, security, compliance, data architecture, and operational scaling while enabling founders to continue leading.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Glance
HQ: United States
Website
- Description: Provider of an in-brand collaboration platform that enables real human guidance within digital customer experiences, connecting customers with expert representatives at critical moments to collaborate right when needed, creating frictionless journeys powered by human empathy and intelligence.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Solofire
HQ: United States
Website
- Description: Provider of a sales enablement platform that helps increase sales readiness, delivering mobile sales apps for outside sales and field-based reps, mobile application and content management, sales asset management, and content delivery tools to share and track documents; serves medical device teams.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Fixel
HQ: United States
Website
- Description: Provider of a fully automated segmentation tool that ranks website audiences by their level of engagement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Introhive
HQ: Canada
Website
- Description: Provider of a SaaS platform that brings relationship intelligence into CRM through data automation and sales acceleration to help organizations increase revenues and improve customer experience. Offers an enterprise relationship management solution, client intelligence, CRM adoption and data enrichment, relationship insights, and tools for collaboration and client growth.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Introhive company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for SugarCRM
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to SugarCRM
2.2 - Growth funds investing in similar companies to SugarCRM
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4 - Top valuation comps for SugarCRM
4.2 - Public trading comparable groups for SugarCRM
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