Company profile: Avid Ratings
1.1 - Company Overview
Company description
- Provider of customer experience and insights platforms for homebuilders, including AvidCX to measure and analyze the homebuyer journey, AvidWarranty for AI-driven warranty request management, and HomeKeep for post-move-in digital home profiles and maintenance. Also offers Builder Showcase series and awards recognizing customer satisfaction (Avid Awards and Avid Service Awards).
Products and services
- AvidCX: Proprietary platform that measures and analyzes customer experiences at every step of the homebuyer journey, delivering insights and in-depth feedback tools for homebuilders
- HomeKeep: Digital platform enhancing post-move-in experience by delivering homeowners digital home profiles, maintenance reminders, and a help center for ongoing support
- AvidWarranty: AI-enabled home warranty management tool that efficiently processes warranty requests, supplying communication, tracking, and resolution tools for case management
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Avid Ratings
Oro
HQ: United States
Website
- Description: Provider of open-source B2B eCommerce, CRM, and application development platforms: OroCommerce for online transactions between businesses by manufacturers, distributors, wholesalers, and large retailers; OroCRM to organize sales pipelines, segment customers, and forecast across multiple channels; and OroPlatform to build flexible, scalable custom business applications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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HeroBase
HQ: Denmark
Website
- Description: Provider of smart, flexible cloud solutions for sales, service and marketing, including multi-channel CCaaS and multi-channel sales and marketing software, plus platforms for unified communications, contact center and productivity tools integrated with Microsoft Teams and CRM; low/no-code conversational AI services; and white-label PaaS for service providers, integrators and resellers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Tier1
HQ: Canada
Website
- Description: Provider of CRM, KYC & AML compliance, and fraud prevention solutions for the financial industry. Offers relationship management software that augments Salesforce with a capital markets-grade security engine, coverage management, and accelerated web/mobile, plus modules for investment banking, prospecting, Outlook, mobile, and events.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Attend
HQ: United States
Website
- Description: Provider of an event management platform for managing the entire event lifecycle, enabling marketing and sales teams to drive sales velocity through in-person interactions. Its Revenue Event Marketing platform helps target and attract the right attendees and maximize face-to-face interactions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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PeopleVine
HQ: United States
Website
- Description: Provider of a member experience and CRM platform for lifestyle hospitality, offering self-service tools to create digital member and guest experiences; manage memberships, operations, and data; improve operational efficiency; analyze and report insights; and integrate with various hospitality technologies.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full PeopleVine company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Avid Ratings
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Avid Ratings
2.2 - Growth funds investing in similar companies to Avid Ratings
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4 - Top valuation comps for Avid Ratings
4.2 - Public trading comparable groups for Avid Ratings
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