Company profile: Altivon
1.1 - Company Overview
Company description
- Provider of large-scale, complex contact center solutions, offering Contact Center as a Service (public, private, hybrid) and support for Avaya, Cisco, Genesys, NICE, Verint, Calabrio; customer experience advisory (chatbots, mobile, social, CRM, AI tools); custom Salesforce solutions; managed services; workforce engagement solutions; and CPaaS integrations for voice, video, messaging, and authentication.
Products and services
- Contact Center as a Service: Scalable, secure, enterprise-grade cloud contact center systems with public/private/hybrid deployment, supporting custom C1 assemblies and platforms from Avaya, Cisco, Genesys, NICE, Verint, and Calabrio
- Managed Services: Industrial-grade managed operations for mission-critical IT, delivering tools and expertise that produce real-time visibility, minimize downtime, and improve business agility
- Customer Experience Advisory: Omni-channel advisory services that architect custom, technology-enabled customer experience strategies leveraging chatbots, mobile apps, social media platforms, CRM systems, and AI-powered customer service tools
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Altivon
Callstats
HQ: Finland
Website
- Description: Provider of analytics and optimization services for real-time communication products using WebRTC, offering a SaaS platform that helps software developers quickly set up, build, and scale communications applications by monitoring and managing the performance of each endpoint in real time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Plum Voice
HQ: United States
Website
- Description: Provider of interactive voice response platforms, systems, and hosting to automate call center and business processes, with tools for building IVR, virtual agents, and conversational AI (low-code and VoiceXML), chatbot and SMS messaging solutions, voice processing integrating multiple AI engines, and voice-channel survey tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Verint
HQ: United States
Website
- Description: Provider of AI-powered customer engagement and actionable intelligence solutions, including the Verint Open Platform, Da Vinci AI to integrate AI into workflows, an Engagement Data Hub for unified analysis, forecasting and scheduling across channels, quality and compliance tools, and a Coaching Bot, helping enterprises and the public sector optimize workforce, automate customer experience, and enhance security intelligence.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Verint company profile →
Fortuna
HQ: Canada
Website
- Description: Provider of an AI-powered AUM growth platform that helps financial services firms scale by leveraging video, automation, and digital transformation to acquire new clients and boost assets under management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Fortuna company profile →
Mtel
HQ: The Netherlands
Website
- Description: Provider of cloud communications solutions, including contact center, IP phone systems, and business collaboration tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Mtel company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Altivon
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Altivon
2.2 - Growth funds investing in similar companies to Altivon
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4 - Top valuation comps for Altivon
4.2 - Public trading comparable groups for Altivon
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