Company profile: Chatter Research
1.1 - Company Overview
Company description
- Provider of real-time customer feedback solutions for retail and hospitality, using AI-powered conversations to collect insights as shoppers leave the store. Offers role-based dashboards, performance tracking of NPS and KPIs, employee recognition and coaching, and automated actions to address common customer issues and improve sales and experiences.
Products and services
- Real-time Feedback: Enterprise-grade, AI-powered conversations collect customer feedback in real time as shoppers leave your store, helping retail and hospitality address experiences and drive improved sales
- Performance Tracking: Analytics-grade tracking of NPS, KPIs, and specific topics of interest measures performance across retail and hospitality to monitor customer experience impacts and progress over time
- Automated Actions: Operational-grade automation triggers responses to common customer issues, leveraging real-time feedback to improve sales and loyalty across retail and hospitality environments
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Chatter Research
Spryng
HQ: The Netherlands
Website
- Description: Provider of SMS services to all sectors in the B2B market.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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mTab
HQ: United States
Website
- Description: Provider of survey data analysis and visualization solutions, including mTab Analyze for crosstabs with significance testing; mTab Marketplace to find, try, and purchase survey data and reports; Interactive Reports for interactive dashboards and presentations; Professional Services to optimize business goals via data analysis; and mTab Insight Cloud for warehousing market research data, enabling deep dives into customer segmentation and sharing insights.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Qualifio
HQ: Belgium
Website
- Description: Provider of an interactive marketing and data collection SaaS platform to create interactive campaigns, engage digital communities, and collect and segment first- and zero-party data via 50+ formats (quizzes, polls, contests, personality tests). Campaigns publish on websites, blogs, mini-sites, Facebook pages and mobile apps. Also offers a loyalty platform to reward and segment members with interaction-based programs, enhancing loyalty beyond purchases.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Pressly
HQ: Canada
Website
- Description: Provider of a smart online platform that aggregates the right content for your audience from across social networks, blogs, corporate websites and emails, helping brands establish thought leadership in their industry.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Common Room
HQ: United States
Website
- Description: Provider of an AI-powered customer intelligence platform that captures and unifies buying signals across channels to help GTM teams know who to target, when to engage, and how to convert. Offers Signals for buying signal collection, Person360 for identity and intent enrichment, automated actions for personalized outreach, integrations with sales engagement platforms, and sales playbooks to streamline workflows.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Common Room company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Chatter Research
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Chatter Research
2.2 - Growth funds investing in similar companies to Chatter Research
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4 - Top valuation comps for Chatter Research
4.2 - Public trading comparable groups for Chatter Research
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