Company profile: GetJenny
1.1 - Company Overview
Company description
- Provider of conversational AI for customer service, enabling companies to teach, deploy, and maintain human-directed AI on live chat via a user-friendly web app. Offers JennyBot to automate up to 90% of inquiries with 24/7 support and integrations (Zendesk, SAP Contact Center, HubSpot), Jenny Platform to handle up to 80% of common issues alongside agents, analytics to track performance, and robust security trusted by medical and insurance providers.
Products and services
- Jenny Platform: A web-based system that lets nontechnical staff quickly teach, deploy, and maintain AI chat on live messaging platforms, handling up to 80% of common issues beside agents
- Integrations: Third-party connectors for Zendesk, SAP Contact Center, and HubSpot that fuse JennyBot with existing support stacks to deliver seamless handoff between automated chat and human assistance
- JennyBot: A multi-platform chatbot that automates up to 90% of inquiries, integrates with service systems, and supplies 24/7 customer support so agents focus on complex problems
Key contacts
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Financial details
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1.2 - Competitors and similar companies to GetJenny
Cicero
HQ: United States
Website
- Description: Provider of analytics, automation, and business performance software that helps organizations monitor and improve existing technologies, isolate process issues, and automate employee tasks. Solutions deliver smart, integrated, and secure experiences at employees' desktops and mobile devices, addressing security, compatibility, and usability challenges by leveraging existing systems.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Knowesia
HQ: France
Website
- Description: Provider of the Knowesia software package, specializing in the capitalization and transmission of know-how and knowledge; develops, publishes and distributes the solution, backed by research initiated 12 years ago and used daily by more than 60,000 users.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Jog.ai
HQ: United States
Website
- Description: Provider of web development services specializing in call recording and call transcription, delivering accurate and searchable data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Whistle
HQ: United States
Website
- Description: Provider of guest messaging software enabling customers to communicate with businesses via popular mobile messaging apps and SMS, initially focused on hotels. Supports pre-emptive management of negative comments on review sites and social media and offers additional channels for customer engagement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Call Criteria
HQ: United States
Website
- Description: Provider of call center quality and performance management services, evaluating and scoring agent-customer interactions to identify behaviors that drive sales and satisfaction. Offers QA solutions leveraging AI, speech analytics, and human analysis, real-time reporting, call monitoring, AI agent coaching, and an agent performance dashboard.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Call Criteria company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for GetJenny
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to GetJenny
2.2 - Growth funds investing in similar companies to GetJenny
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4 - Top valuation comps for GetJenny
4.2 - Public trading comparable groups for GetJenny
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