Company profile: Cicero
1.1 - Company Overview
Company description
- Provider of analytics, automation, and business performance software that helps organizations monitor and improve existing technologies, isolate process issues, and automate employee tasks. Solutions deliver smart, integrated, and secure experiences at employees' desktops and mobile devices, addressing security, compatibility, and usability challenges by leveraging existing systems.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Cicero
Loxysoft
HQ: Sweden
Website
- Description: Provider of computer telephony integration (CTI) solutions that integrate corporate phone systems with computers. Delivers call center applications including the LeadDesk cloud contact center, workforce management, an AI-powered predictive dialer, AI chatbots, automatic call & messaging distribution (ACMD), and speech-to-text integrations for coaching, quality assurance, and business development.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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CallVU
HQ: United States
Website
- Description: Provider of a mobile digital engagement platform focused on storage transformation and CX automation services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Fortuna
HQ: Canada
Website
- Description: Provider of an AI-powered AUM growth platform that helps financial services firms scale by leveraging video, automation, and digital transformation to acquire new clients and boost assets under management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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BrightCloud
HQ: United Kingdom
Website
- Description: Provider of Cisco contact center and customer experience platforms, including cloud-based solutions (BCSquared, Cisco Webex Contact Center) and tools to optimize interactions (CCBox, workforce management, call recording, quality management, analytics). Offers on-premise collaboration and custom development for UCCE, PCCE, UCCX, CVP, IP IVR, plus lifecycle services: consultation, design, build, managed service, support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full BrightCloud company profile →
SnapSupport
HQ: United States
Website
- Description: Provider of a specialized platform for equipment support powered by mobile, video and IoT, enabling enterprises to deliver product support to equipment users and field technicians. The SnapSupport mobile app simplifies creating and tracking issues and provides on-demand access to expert help.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SnapSupport company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Cicero
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Cicero
2.2 - Growth funds investing in similar companies to Cicero
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4 - Top valuation comps for Cicero
4.2 - Public trading comparable groups for Cicero
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