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Company profile: SnapSupport

1.1 - Company Overview

SnapSupport Logo

SnapSupport

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a specialized platform for equipment support powered by mobile, video and IoT, enabling enterprises to deliver product support to equipment users and field technicians. The SnapSupport mobile app simplifies creating and tracking issues and provides on-demand access to expert help.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to SnapSupport

Xivo Logo

Xivo

HQ: France Website
  • Description: Provider of IP telephony and unified communications solutions, including a call center platform interoperable with other information system components to enable strong customer relationship development; founded in 2009 as Avencall.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Xivo company profile →
Hubtype Logo

Hubtype

HQ: Spain Website
  • Description: Provider of a conversational cloud platform and tools to build, deploy, and manage enterprise chatbots and messaging apps, integrating with enterprise software using React. Offerings include Botonic for chatbot development, Hubtype Desk for messaging-based ticketing, Hubtype Insights for analytics and insights, Hubtype Manager for agent-customer conversations, and Hubtype Campaigns for proactive, segmented, personalized messaging.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Hubtype company profile →
Freshworks Logo

Freshworks

HQ: United States Website
  • Description: Provider of cloud-based SaaS for customer engagement and helpdesk support, offering AI-powered solutions including Freshservice (IT service management), Freshdesk (ticketing), Customer Service Suite (omnichannel support with AI and chatbots), Freshsales (sales CRM), Freshchat (live chat and chatbots), and Freshmarketer (marketing automation).
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Freshworks company profile →
Infoset Logo

Infoset

HQ: Turkey Website
  • Description: Provider of omnichannel cloud communication and customer support software for businesses.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Infoset company profile →
Assist Digital Logo

Assist Digital

HQ: Italy Website
  • Description: Provider of CRM and Digital Experience through comprehensive customer experience services: scalable CX operations (6,000 agents, 15 languages), CX consulting to transform marketing, sales and service, CX technology to design, develop and manage digital solutions and IT infrastructures, advanced AI and LLM integrations, design services, and generative AI-powered customer services (chatbots, vocal bots, hybrid conversational IVR).
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Assist Digital company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for SnapSupport

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to SnapSupport

2.2 - Growth funds investing in similar companies to SnapSupport

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4 - Top valuation comps for SnapSupport

4.2 - Public trading comparable groups for SnapSupport

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4.3 - M&A Transactions similar to SnapSupport

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About SnapSupport

What does SnapSupport do?

SnapSupport is a provider of a specialized platform for equipment support powered by mobile, video and IoT, enabling enterprises to deliver product support to equipment users and field technicians. The SnapSupport mobile app simplifies creating and tracking issues and provides on-demand access to expert help.

Who are SnapSupport's competitors?

SnapSupport's competitors and similar companies include Xivo, Hubtype, Freshworks, Infoset, and Assist Digital.

Where is SnapSupport headquartered?

SnapSupport is headquartered in United States.

How many employees does SnapSupport have?

SnapSupport has 1,000 employees 🔒.

When was SnapSupport founded?

SnapSupport was founded in 2010 🔒.

What sector and industry vertical is SnapSupport in?

SnapSupport is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for SnapSupport

Who are the top strategic acquirers in SnapSupport's sector and industry

Top strategic M&A buyers and acquirers in SnapSupport's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for SnapSupport?

Top strategic M&A buyers groups and sectors for SnapSupport include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in SnapSupport's sector and industry vertical

Which are the top PE firms investing in SnapSupport's sector and industry vertical?

Top PE firms investing in SnapSupport's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in SnapSupport's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in SnapSupport's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in SnapSupport's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to SnapSupport include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in SnapSupport's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for SnapSupport?

The key public trading comparables and valuation benchmarks for SnapSupport include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for SnapSupport for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for SnapSupport with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in SnapSupport's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for SnapSupport with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in SnapSupport's' sector and industry vertical?

Access recent funding rounds and capital raises in SnapSupport's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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