Company profile: dtms
1.1 - Company Overview
Company description
- Provider of customer contact center solutions, offering cloud-based contact applications and AI-based voicebot automation. Provides landline-based value-added services and a portfolio of service numbers, including 0137 mass-calling, 0180 cost-sharing, 0900 premium, intelligent local network numbers with flexible routing, and international numbers, plus phone and mobile payment and billing solutions.
Products and services
- Internationale Rufnummern (International Numbers): International service numbers enable global reach using local dialing codes, enhancing strategic presence in international markets and facilitating localized access for worldwide callers
- Intelligente Ortsnetznummern (Intelligent Local Network Numbers): Local-network numbers create regional presence while allowing calls to be routed to different locations, supporting location-independent handling of inbound calls across areas
- Dtms Voicebot: AI-based voicebot automates customer inquiries, reducing repetitive tasks for employees and freeing resources to address more complex service requests within contact center workflows
Key contacts
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Financial details
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1.2 - Competitors and similar companies to dtms
Customerville
HQ: United States
Website
- Description: Provider of design-driven feedback platforms that turn customer experience surveys into rich, interactive experiences, plus enterprise software solutions including ERP, EAM (IFS Cloud EAM, IFS Ultimo), asset lifecycle and performance management, B2B eCommerce, and aviation maintenance tools such as IFS Maintenix and IFS Cloud.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Prinova
HQ: Canada
Website
- Description: Provider of Customer Communications Management products and services, helping clients create clear, relevant customer communications from design through production, and providing ongoing software and services to ensure communications stay relevant.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Factoreal
HQ: United States
Website
- Description: Provider of an all-in-one omnichannel fan engagement automation platform for sports teams and leagues to engage and monetize their fan base, serving organizations globally across football, soccer, baseball, and hockey.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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HyperPointe
HQ: United States
Website
- Description: Provider of a customer experience management platform to create connections, strengthen brands, and bring campaigns to life.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full HyperPointe company profile →
Client Savvy
HQ: United States
Website
- Description: Provider of data-driven client and employee experience programs for AEC and professional services firms, offering customer feedback software for real-time client insights, customer empathy mapping, linguistic analysis, seller-doer training, CX change management, and B2B customer journey mapping to optimize client experience and inform business decisions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Client Savvy company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for dtms
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to dtms
2.2 - Growth funds investing in similar companies to dtms
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4 - Top valuation comps for dtms
4.2 - Public trading comparable groups for dtms
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