Company profile: Surveypal
1.1 - Company Overview
Company description
- Provider of feedback automation and customer experience tools to design cross-device surveys, collect, manage, and act on customer feedback across the journey, integrate data for insights, and improve service with Zendesk AI Health Check. Offers unlimited surveys, invites, and users, pricing plans, advanced text analytics, and cloud-based GDPR/CCPA-compliant data security.
Products and services
- Survey Tool: Architects beautiful, cross-device surveys and distributes them at scale, with unlimited surveys, invites, and users, boosting response rates and supporting day-to-day customer tracking
- Feedback Management: Delivers a cloud-based system for collecting, managing, and acting on customer feedback across the entire journey, integrating direct and indirect inputs with advanced text analytics for actionable insights
- CX Tools: Engineers data-integrated components for measuring and managing customer feedback, consolidating datasets to produce insights and performance tracking, featuring advanced text analytics accessible via Surveypal subscription plans
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Surveypal
Transpond
HQ: United States
Website
- Description: Provider of a platform for brands to create, publish, manage, and track engagement with content across social and mobile platforms, enabling fully branded apps that drive consumer engagement via polls, quizzes, games, interactive commerce, and content syndication, with instant distribution.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Optyn
HQ: United States
Website
- Description: Provider of an email marketing software platform offering easy-to-use, automated tools for small businesses to acquire and engage customers, decide what message to communicate, and create and run email marketing campaigns.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Customer Thermometer
HQ: United Kingdom
Website
- Description: Provider of a survey platform delivering real-time, actionable feedback from customers and employees via 1-click email surveys. Offers prebuilt Email Thermometers, NPS measurement, a RESTful API for integrations, and Zendesk support ticket surveys, plus closed-loop follow-up to improve satisfaction and provide a total view across the customer lifecycle.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Cartender
HQ: United States
Website
- Description: Provider of automotive video marketing solutions for car dealers, agencies, and OEMs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Street Context
HQ: Canada
Website
- Description: Provider of email intelligence purpose-built for global capital markets.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Surveypal
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Surveypal
2.2 - Growth funds investing in similar companies to Surveypal
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4 - Top valuation comps for Surveypal
4.2 - Public trading comparable groups for Surveypal
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