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Company profile: Customer Thermometer

1.1 - Company Overview

Customer Thermometer Logo

Customer Thermometer

Headquarter: United Kingdom
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a survey platform delivering real-time, actionable feedback from customers and employees via 1-click email surveys. Offers prebuilt Email Thermometers, NPS measurement, a RESTful API for integrations, and Zendesk support ticket surveys, plus closed-loop follow-up to improve satisfaction and provide a total view across the customer lifecycle.

Products and services

  • Customer Satisfaction Survey App: An email-based platform that architects 1-click surveys to capture real-time feedback at key customer lifecycle points, driving high response rates through simple, single-click participation
  • Closed Loop Process: A trigger-based process that initiates follow-up actions from customer feedback, enabling targeted responses to improve satisfaction and rapidly resolve issues surfaced by survey results
  • Net Promoter Score (NPS) Functionality: An interaction-embedded NPS component that measures customer loyalty and satisfaction by placing NPS surveys within engagements to collect actionable scores at key lifecycle touchpoints

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Customer Thermometer

Refame Logo

Refame

HQ: United States Website
  • Description: Provider of access to an exclusive influencer network of social media personalities with direct reach to 40 million people daily and nearly 4 billion impressions, empowering content creators to bridge users' brands and potential consumers, supported by a robust toolset for clients.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Refame company profile →
Keyword.com Logo

Keyword.com

HQ: United States Website
  • Description: Provider of keyword rank tracking software for Google and AI search platforms (ChatGPT, Perplexity, Gemini), enabling SEO professionals, agencies, and in-house teams to monitor keyword positions, analyze performance metrics, and validate efforts in real time. Features include SERP capture and verification, share of voice competitor analysis, local and mobile tracking (incl. Google Maps), and a Rank Tracker API.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Keyword.com company profile →
Enlighten Logo

Enlighten

HQ: United States Website
  • Description: Provider of a place-based cannabis television network displayed on dispensary screens, offering targeted point-of-sale advertising via a streaming channel and interactive signage with professionally curated entertainment and educational content to inform customers and help cannabis companies grow their brands and build customer relationships.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Enlighten company profile →
Mobiniti Logo

Mobiniti

HQ: United States Website
  • Description: Provider of a mobile marketing platform that helps businesses acquire customers’ mobile numbers and demographic data and engage them via SMS/MMS. Offers mass texting, growth tools (opt-in pages, embedded forms, QR codes), engagement tools (campaigns, contests, personalized messaging), automation with integrations, reporting tools, and whitelabel solutions.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Mobiniti company profile →
KickFire Logo

KickFire

HQ: United States Website
  • Description: Provider of first-party intent and IP address intelligence that identifies companies showing real-time buying intent on your website, helping reach in-market buyers earlier and convert traffic into sales opportunities. Offers Foundry Intent for global intent data, audience building, ad targeting, and demand generation, and API Logo to find and display company logos for personalization and product enhancements.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full KickFire company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Customer Thermometer

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Buyer group 1: ████████ ████████

●● companies
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Customer Thermometer

2.2 - Growth funds investing in similar companies to Customer Thermometer

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4 - Top valuation comps for Customer Thermometer

4.2 - Public trading comparable groups for Customer Thermometer

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4.3 - M&A Transactions similar to Customer Thermometer

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Customer Thermometer

What does Customer Thermometer do?

Customer Thermometer is a provider of a survey platform delivering real-time, actionable feedback from customers and employees via 1-click email surveys. Offers prebuilt Email Thermometers, NPS measurement, a RESTful API for integrations, and Zendesk support ticket surveys, plus closed-loop follow-up to improve satisfaction and provide a total view across the customer lifecycle.

Who are Customer Thermometer's competitors?

Customer Thermometer's competitors and similar companies include Refame, Keyword.com, Enlighten, Mobiniti, and KickFire.

Where is Customer Thermometer headquartered?

Customer Thermometer is headquartered in United Kingdom.

How many employees does Customer Thermometer have?

Customer Thermometer has 1,000 employees 🔒.

When was Customer Thermometer founded?

Customer Thermometer was founded in 2010 🔒.

What sector and industry vertical is Customer Thermometer in?

Customer Thermometer is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Customer Thermometer

Who are the top strategic acquirers in Customer Thermometer's sector and industry

Top strategic M&A buyers and acquirers in Customer Thermometer's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Customer Thermometer?

Top strategic M&A buyers groups and sectors for Customer Thermometer include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Customer Thermometer's sector and industry vertical

Which are the top PE firms investing in Customer Thermometer's sector and industry vertical?

Top PE firms investing in Customer Thermometer's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Customer Thermometer's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Customer Thermometer's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Customer Thermometer's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Customer Thermometer include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Customer Thermometer's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Customer Thermometer?

The key public trading comparables and valuation benchmarks for Customer Thermometer include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Customer Thermometer for public valuation benchmarks?

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What are recent M&A transactions in Customer Thermometer's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Customer Thermometer with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Customer Thermometer's' sector and industry vertical?

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