Company profile: Sprinklr
1.1 - Company Overview
Company description
- Provider of enterprise customer experience management software helping brands understand and manage conversations across social, messaging, blogs, and review sites. Offers Sprinklr Social for multi-channel social management; Service for AI-powered customer service; Insights for real-time consumer, product, and market insights; Marketing for campaign orchestration; Digital Twin for generative AI; Display for contact center and KPI monitoring.
Products and services
- Sprinklr Insights: Uncovers real-time consumer, product, and market insights to inform product development, drive brand loyalty, and steer customer experience strategies
- Sprinklr Service: Delivers consistent customer service experiences across all touchpoints with AI-powered tools for customer service teams
- Sprinklr Social: Manages social media across multiple brands, teams, and geographies, supporting over 30 digital channels with AI-powered automation and governance
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Sprinklr
Braze
HQ: United States
Website
- Description: Provider of a comprehensive customer engagement platform enabling brands to deliver relevant, memorable, customer-centric experiences through interactive, cross-channel conversations. Offers cross-channel messaging, journey orchestration, data activation using first-party customer data, email marketing, SMS/MMS marketing, and Sage AI to personalize content and optimize marketing strategies.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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OnApp
HQ: United Kingdom
Website
- Description: Provider of a complete Infrastructure-as-a-Service software platform for hosting companies, cloud providers, managed service providers, telecoms and enterprises, enabling creation of cloud, dedicated hosting, CDN, DNS and storage services on top of commodity datacenter infrastructure.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Phedone
HQ: France
Website
- Description: Provider of a SaaS tool based on artificial intelligence and collective intelligence.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Arantech
HQ: Ireland
Website
- Description: Provider of Customer Experience Management (CEM) systems for communications service providers worldwide. Founded in 1999, Arantech’s CEM solution transforms how operators service customers and how internal organizations respond to customer needs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Lightico
HQ: United States
Website
- Description: Provider of a digital completion cloud that streamlines the last mile of sales and service by enabling customers, often during contact center calls, to complete mobile-first eForms, eSignatures, ID verification, document collection, and secure payments. Offers AI-assisted ID checks, AI-driven document collection, and no-code automated workflows to unify and accelerate customer-facing processes.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Lightico company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Sprinklr
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Sprinklr
2.2 - Growth funds investing in similar companies to Sprinklr
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4 - Top valuation comps for Sprinklr
4.2 - Public trading comparable groups for Sprinklr
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