Company profile: GuideCX
1.1 - Company Overview
Company description
- Provider of customer onboarding software that creates a seamless transition from sales to implementation, reduces onboarding time, and improves project management efficiency. Offerings include the Compass customer engagement portal (no login), process automation, project/task management (List, Gantt, Board), and communication tools.
Products and services
- Customer Onboarding Software: A scalable platform that streamlines integrating new customers, reducing onboarding time and improving project management efficiency with consistent Customer Onboarding experiences
- Customer Engagement Portal (Compass): A loginless dashboard enabling customers to view project progress, upcoming deadlines, communicate with teams, and complete tasks without login credentials
- Process Automation: Template-driven automation features that eliminate repetitive onboarding tasks using automated dependency logic for task management, enabling scalability across projects
Key contacts
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Financial details
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1.2 - Competitors and similar companies to GuideCX
Woopra
HQ: United States
Website
- Description: Provider of a customer journey analytics platform that unifies, visualizes, and enables action on data across every touchpoint. Offers real-time people profiles, individual-level lifecycle insights, automations to trigger emails, Slack messages, and Salesforce updates based on behavior, and one-click integrations to unify data and enable teams to act on insights to analyze, engage, and retain customers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Vitally
HQ: United States
Website
- Description: Provider of a customer success and engagement platform for B2B SaaS companies that integrates all customer data to deliver a 360-degree view of key metrics, enabling health scores, notifications, and automations to boost productivity, visibility, collaboration, drive a world-class customer experience, and eliminate churn.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Assima
HQ: Canada
Website
- Description: Provider of a systems training platform enabling hyper-realistic, impactful learning experiences on any enterprise software at the largest scale, helping the world’s largest companies and governments empower employees to practice on new technologies and embrace change since 2002.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Darwin CX
HQ: Canada
Website
- Description: Provider of a SaaS platform that boosts acquisition and retention through customer intelligence and AI, offering Darwin Core for circulation operations including fulfillment, call center, production tracking and campaigns; a CDP for unified data and personalized experiences; Crate for subscription boxes; Convert for lead generation and monetization; VIP printed mail via Customize; and Concierge services for fulfillment, commingling and postage.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Darwin CX company profile →
Nepa
HQ: Sweden
Website
- Description: Provider of brand experience and marketing optimization solutions that help some of the world’s most reputable brands drive growth through data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Nepa company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for GuideCX
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to GuideCX
2.2 - Growth funds investing in similar companies to GuideCX
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4 - Top valuation comps for GuideCX
4.2 - Public trading comparable groups for GuideCX
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