Company profile: Chat&
1.1 - Company Overview
Company description
- Provider of a no-download SaaS collaborative chat application that enables companies’ live sales and support staff to connect directly with customers via 1-to-1 real-time sessions, delivering a virtual e-showroom that recreates the face-to-face experience.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Chat&
PureShare
HQ: Canada
Website
- Description: Provider of business performance metrics powering dashboards showing IT performance metrics, ITSM metrics, and call center metrics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full PureShare company profile →
ClearGraph
HQ: United States
Website
- Description: Provider of enterprise semantic search solutions to make data accessible to business users at massive scale. ClearGraph’s proprietary semantic search platform uses context awareness and natural language processing to intelligently interpret and answer English-language queries, making finding and understanding enterprise data as easy as search.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full ClearGraph company profile →
OmniCall
HQ: United States
Website
- Description: Provider of nationally recognized live telephone answering and virtual receptionist services, delivering 24/7 call answering and customer service as an extension of businesses. Offerings include call forwarding, call connecting, text and email messaging, recorded calls accessible via web dashboard or toll-free line, and a web portal to manage messages, accounts, and on-call schedules.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full OmniCall company profile →
Call Criteria
HQ: United States
Website
- Description: Provider of call center quality and performance management services, evaluating and scoring agent-customer interactions to identify behaviors that drive sales and satisfaction. Offers QA solutions leveraging AI, speech analytics, and human analysis, real-time reporting, call monitoring, AI agent coaching, and an agent performance dashboard.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Call Criteria company profile →
Agara
HQ: United States
Website
- Description: Provider of autonomous voice conversation agents powered by real-time voice AI to handle customer support calls without human assistance. Built for financial services, consumer products, and retail industries to enhance customer experience and cut support costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Agara company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Chat&
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Chat&
2.2 - Growth funds investing in similar companies to Chat&
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4 - Top valuation comps for Chat&
4.2 - Public trading comparable groups for Chat&
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