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Company profile: AskNicely

1.1 - Company Overview

AskNicely Logo

AskNicely

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a customer experience platform for service businesses, with tools to collect feedback via conversational surveys with automated workflows, analyze and prioritize feedback and assign it to the appropriate team, run NPS and CSAT programs, reward teams and create feedback loops for motivation and growth, and simplify review requests to uncover customer-generated content. Includes the Frontline Success mobile platform delivering personalized coaching and motivation for frontline workers.

Products and services

  • Assess: Metrics-based program that facilitates NPS and CSAT measurement programs, keeping the entire team informed and focused on customer needs
  • Collect: Workflow-enabled tool capturing customer feedback via engaging conversational surveys, with automated workflows and case management to route issues and follow-ups to frontline teams
  • Respond: Automation-driven component that automates the process of analyzing and prioritizing customer feedback, then assigning it to the appropriate team

Key contacts

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Financial details

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1.2 - Competitors and similar companies to AskNicely

Telestax Logo

Telestax

HQ: United States Website
  • Description: Provider of communications platform and CPaaS services for businesses and developers, delivering real-time communications via the scalable, highly available RestcommONE WebRTC platform, which supports cloud, on-premises, and hybrid deployment configurations.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Telestax company profile →
NetXtra Logo

NetXtra

HQ: United Kingdom Website
  • Description: Provider of creative digital solutions that empower organisations in the not-for-profit and commercial sectors to effectively engage online.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full NetXtra company profile →
Qmatic Logo

Qmatic

HQ: United States Website
  • Description: Provider of customer journey technology solutions and insights, including Qmatic Experience Cloud and Qmatic Orchestra, plus queue and appointment management, virtual queuing, and business intelligence for real-time reporting. Helps organizations manage multiple service points, reduce wait times, and enhance customer and employee experiences across 120+ countries.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Qmatic company profile →
GX Software Logo

GX Software

HQ: The Netherlands Website
  • Description: Provider of web content management and online marketing software and services, including XperienCentral CMS for centralized digital customer communication across channels; data services and solutions from strategy definition to data activation; website, intranet, app, and portal development; and agile CMS implementation with configuration, content migration, testing, and user training.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full GX Software company profile →
Rant & Rave Logo

Rant & Rave

HQ: United Kingdom Website
  • Description: Provider of customer engagement software to proactively communicate with and gather fast feedback, including sentiment analysis using natural language processing, real-time feedback collection via email, SMS, web and chat, unified data visualization dashboards and reports, automated alerts for customer recovery, and frontline engagement tools with gamified experiences.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Rant & Rave company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for AskNicely

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to AskNicely

2.2 - Growth funds investing in similar companies to AskNicely

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4 - Top valuation comps for AskNicely

4.2 - Public trading comparable groups for AskNicely

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4.3 - M&A Transactions similar to AskNicely

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About AskNicely

What does AskNicely do?

AskNicely is a provider of a customer experience platform for service businesses, with tools to collect feedback via conversational surveys with automated workflows, analyze and prioritize feedback and assign it to the appropriate team, run NPS and CSAT programs, reward teams and create feedback loops for motivation and growth, and simplify review requests to uncover customer-generated content. Includes the Frontline Success mobile platform delivering personalized coaching and motivation for frontline workers.

Who are AskNicely's competitors?

AskNicely's competitors and similar companies include Telestax, NetXtra, Qmatic, GX Software, and Rant & Rave.

Where is AskNicely headquartered?

AskNicely is headquartered in United States.

How many employees does AskNicely have?

AskNicely has 1,000 employees 🔒.

When was AskNicely founded?

AskNicely was founded in 2010 🔒.

What sector and industry vertical is AskNicely in?

AskNicely is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for AskNicely

Who are the top strategic acquirers in AskNicely's sector and industry

Top strategic M&A buyers and acquirers in AskNicely's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for AskNicely?

Top strategic M&A buyers groups and sectors for AskNicely include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in AskNicely's sector and industry vertical

Which are the top PE firms investing in AskNicely's sector and industry vertical?

Top PE firms investing in AskNicely's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in AskNicely's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in AskNicely's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in AskNicely's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to AskNicely include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in AskNicely's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for AskNicely?

The key public trading comparables and valuation benchmarks for AskNicely include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for AskNicely for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for AskNicely with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in AskNicely's sector and industry vertical?

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What are recent capital raises and funding rounds in AskNicely's' sector and industry vertical?

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