Company profile: Rant & Rave
1.1 - Company Overview
Company description
- Provider of customer engagement software to proactively communicate with and gather fast feedback, including sentiment analysis using natural language processing, real-time feedback collection via email, SMS, web and chat, unified data visualization dashboards and reports, automated alerts for customer recovery, and frontline engagement tools with gamified experiences.
Products and services
- Customer Engagement Software: Multi-channel platform that captures and analyzes customer and employee feedback, architects proactive communications and fast feedback loops to drive organizational change across email, SMS, web, and chat
- Feedback Collection: Real-time system gathering feedback via email, SMS, web, and chat to deliver immediate insights across channels
- Sentiment Analysis: NLP-powered tool that understands emotions in feedback and extracts actionable insights to drive organizational change
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Rant & Rave
FluidSurveys
HQ: Canada
Website
- Description: Provider of do-it-yourself online survey and feedback collection tools enabling anyone to build surveys and forms and collect responses in real time, with powerful analytics and a built-in respondent panel; used in over 40 countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Nepa
HQ: Sweden
Website
- Description: Provider of brand experience and marketing optimization solutions that help some of the world’s most reputable brands drive growth through data.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Nepa company profile →
Vialink
HQ: France
Website
- Description: Provider of SaaS solutions for the banking and insurance sector, enabling 100% digital processes such as online contract signing, secure customer access, and online payments to optimize customer experience, increase sales, and reduce costs; trusted third party for over 15 years and a subsidiary of BRED.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Vialink company profile →
Catalyst
HQ: United States
Website
- Description: Provider of customer success software and services, now part of Totango, that consolidate customer data into a single view, deliver custom dashboards, health insights with weighted scores, journey building, email automation, and playbooks to standardize workflows, identify expansion and upsell opportunities, and drive recurring revenue growth.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Catalyst company profile →
Easiware
HQ: France
Website
- Description: Provider of multi-channel customer service software that centralizes and manages interactions across email, chat, social, and phone, builds 360° customer profiles, automates request prioritization and assignment, offers real-time reporting and analytics, and integrates data from various business tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Easiware company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Rant & Rave
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Rant & Rave
2.2 - Growth funds investing in similar companies to Rant & Rave
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4 - Top valuation comps for Rant & Rave
4.2 - Public trading comparable groups for Rant & Rave
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