Company profile: Catalyst
1.1 - Company Overview
Company description
- Provider of customer success software and services, now part of Totango, that consolidate customer data into a single view, deliver custom dashboards, health insights with weighted scores, journey building, email automation, and playbooks to standardize workflows, identify expansion and upsell opportunities, and drive recurring revenue growth.
Products and services
- Health Insights: Delivers weighted health scores to standardize workflows and increase net revenue retention through consistent scoring of customer health
- Weighted
- Journey Builder: Enables acceleration of customers through their journey, creating frictionless experiences across different segments
- Segment-based
- Customer Success Platform: Consolidates customer information in a single view for updating Salesforce data, reviewing adoption metrics, email conversations, support tickets, and customer health
- Salesforce-integrated.
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Catalyst
Airship
HQ: United States
Website
- Description: Provider of mobile-first customer experience tools, with industry-first support for push notifications, in-app messages, and mobile wallet, helping brands build lasting relationships and accelerate business growth since 2009.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Higher Logic
HQ: United States
Website
- Description: Provider of cloud-based engagement platforms, including online communities and marketing automation, helping organizations track and manage interactions from initial web visit to renewal and ongoing engagement.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Higher Logic company profile →
Testapic
HQ: France
Website
- Description: Provider of crowdsourced usability testing for websites and mobile apps, offering remote user testing, UX research, and access to a large, segmented panel of testers. Provides a SaaS platform to conduct and analyze user tests autonomously and pursues R&D to enhance testing methodologies and video/audio processing.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Testapic company profile →
FluidSurveys
HQ: Canada
Website
- Description: Provider of do-it-yourself online survey and feedback collection tools enabling anyone to build surveys and forms and collect responses in real time, with powerful analytics and a built-in respondent panel; used in over 40 countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full FluidSurveys company profile →
OpinionLab
HQ: United States
Website
- Description: Provider of omnichannel Voice of Customer (VoC) feedback solutions that help organizations collect, understand, and leverage customer data. Delivers patented real-time listening technology across every brand touch point via a pioneering VoC platform, serving nearly half of Fortune 50 organizations.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full OpinionLab company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Catalyst
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Catalyst
2.2 - Growth funds investing in similar companies to Catalyst
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4 - Top valuation comps for Catalyst
4.2 - Public trading comparable groups for Catalyst
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