Company profile: Apptentive
1.1 - Company Overview
Company description
- Provider of mobile customer experience software for the worldβs largest consumer companies to collect and act on feedback at scale by understanding customer behavior and expectations. Enables brands to listen, engage, and retain customers through intelligently timed in-app surveys, messages, and prompts, and is integrated into thousands of mobile apps.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Apptentive
Vialink
HQ: France
Website
- Description: Provider of SaaS solutions for the banking and insurance sector, enabling 100% digital processes such as online contract signing, secure customer access, and online payments to optimize customer experience, increase sales, and reduce costs; trusted third party for over 15 years and a subsidiary of BRED.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: βββββ
- Total funding raised: $βββm
- Backers: ββββββββββ
- Acquisitions: ββ
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Gainsight
HQ: United States
Website
- Description: Provider of customer success and product experience software: Gainsight CS to manage customer relationships, improve retention and drive growth with data-driven insights and automation; Gainsight PX for in-app guidance and analytics; Staircase AI for real-time sentiment, risk and opportunity insights; Customer Communities for self-service engagement; Customer Education for digital onboarding and training.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: βββββ
- Total funding raised: $βββm
- Backers: ββββββββββ
- Acquisitions: ββ
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Quadient
HQ: France
Website
- Description: Provider of intelligent communication automation, parcel locker solutions, and mail-related solutions, including accounts receivable automation (Quadient AR by YayPay); document preparation and outbound distribution (Impress Automate, Impress Distribute); and customer communication management across channels (Inspire Evolve, Inspire Flex, Inspire iForms).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: βββββ
- Total funding raised: $βββm
- Backers: ββββββββββ
- Acquisitions: ββ
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Front
HQ: United States
Website
- Description: Provider of a communication hub that helps businesses build strong customer relationships on digital channels by centralizing customer conversations and enhancing them with collaboration features and contextual data for teams.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: βββββ
- Total funding raised: $βββm
- Backers: ββββββββββ
- Acquisitions: ββ
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Inquisite
HQ: United States
Website
- Description: Provider of web-based enterprise feedback management software that helps organizations collect, understand and manage feedback from customers, employees and partners.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: βββββ
- Total funding raised: $βββm
- Backers: ββββββββββ
- Acquisitions: ββ
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Apptentive
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Buyer group 1: ββββββββ ββββββββ
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Key Products: ββββββββ, ββββββββ, ββββββββ, ββββββββ
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Buyer group 2: ββββββββ ββββββββ
ββ companies
Description: ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ
Key Products: ββββββββ, ββββββββ, ββββββββ, ββββββββ
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Buyer group 3: ββββββββ ββββββββ
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Description: ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ ββββββββ
Key Products: ββββββββ, ββββββββ, ββββββββ, ββββββββ
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Apptentive
2.2 - Growth funds investing in similar companies to Apptentive
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4 - Top valuation comps for Apptentive
4.2 - Public trading comparable groups for Apptentive
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