Enterprise Sales Call Analytics Platforms sector
Strategic acquirers, private equity (buyout funds and growth funds) firms, and valuation benchmarks for Enterprise Sales Call Analytics Platforms
1.1 - About Enterprise Sales Call Analytics Platforms sector
Companies in the Enterprise Sales Call Analytics Platforms category provide AI tools to capture, transcribe, and analyze sales calls, surfacing actionable insights for revenue teams. They integrate with CRM and telephony to enrich deal data, standardize messaging, and automate coaching. Analysts evaluating strategic buyers in sales call analytics prioritize integration depth and proven conversion lift.
Offerings typically include call recording linked to CRM objects, automatic speech-to-text transcription, conversation intelligence that flags moments such as objections and next steps, and sentiment and talk‑time analysis to benchmark rep performance. Vendors often provide real-time coaching prompts, searchable call libraries with playlists, QA scoring workflows, and report suites that visualize activity, win rates, and compliance issues, plus native integrations with enterprise dialers, collaboration tools, and data warehouses.
Primary buyers include enterprise sales organizations, inside sales and SDR teams, and revenue operations leaders. They use these platforms to raise conversion rates, shorten sales cycles, improve onboarding and coaching effectiveness, and strengthen compliance and risk controls. Additional outcomes include richer deal intelligence in the CRM, clearer pipeline forecasting signals, and consistent messaging across distributed sales teams.
2. Buyers in the Enterprise Sales Call Analytics Platforms sector
2.1 Top strategic acquirers of Enterprise Sales Call Analytics Platforms companies
NICE
HQ: Israel
Website
- Description: Provider of AI-powered digital and self-service customer experience solutions. NICE’s offerings include virtual agents, conversational chatbots, knowledge management, proactive engagement, IVR, web and mobile guidance and experience optimization. Its CXone Mpower platform unifies workflows, centralizes knowledge and automates end-to-end customer service at scale, accelerating resolution and boosting satisfaction.
- Key Products:
- Omnichannel Routing: Smart routing engine matches customers to best agents across all channels, reducing wait times, increasing conversions, and streamlining contact center workflows with AI-driven decisions
- AI Orchestrator: Unified orchestration layer optimizes every customer service workflow from intent detection through fulfillment, integrating disparate processes to enhance efficiency, accuracy, and end-to-end visibility across operations
- Copilot for Agents: Real-time AI companion assists agents during interactions, providing guidance, summarization, and insights to boost productivity, engagement, and quality of service across channels
- Intelligent Virtual Agent: Conversational AI self-service bot handles inquiries, automates tasks, and maintains natural dialogue to improve satisfaction, deflect calls, and drive higher conversion without code.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
🔒
🔒
🔒
View all strategic buyers with complete profiles
Start Free Trial →
2.2 - Strategic buyer groups for Enterprise Sales Call Analytics Platforms sector
M&A buyer group 1: Sales Enablement Tools
12 companies
View group →
Description: Companies in this category build platforms that equip sales teams with the right content, guidance, and training to execute consistently. For M&A analysts seeking strategic buyers in Enterprise Sales Enablement Software, these vendors centralize sales assets, align messaging, and embed coaching within CRM to boost productivity and deal execution. The value proposition centers on faster onboarding, higher win rates, and shorter sales cycles through data-driven enablement and governance.
Bigtincan
- Type: N/A
- Employees: ●●●●●
- Description: Provider of an AI-powered sales enablement platform that combines learning & coaching, content management, digital sales engagement, and analytics to train, coach, equip, and guide customer-facing teams, deliver personalized digital sales rooms and intelligent meetings, and surface insights that accelerate the entire sales process.
- Key Products:
- Bigtincan Catalog: Provides instant access to deep product information, enables creation of instant quotes, and lets teams compare competitor products and pricing with guidance from GenieAI™ for faster buyer engagement
- AI Search & Summaries: Allows sellers to cross-reference competitor offerings and rapidly navigate large product catalogs using AI-driven search and automated content summaries right in front of buyers
- Mobile-First Device-Agnostic Access: Delivers guided sales collateral, detailed product data and prospect insights to any device so sellers can operate effectively in the field, powered by intelligent AI automation
- Content Performance & Workflow Analytics: Supplies insights to understand content performance and tools to improve day-to-day workflow, helping teams refine materials and processes for higher sales efficiency.
🔒
🔒
🔒
View all 12 companies in this group
Request Free Trial Now →
🔒
Buyer group 2: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔒
Buyer group 3: ████████ ████████
●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
🔒
View all companies in this group
Request Free Trial Now →
🔓 Unlock all detailed buyer group breakdowns with complete company profiles
Start Free Trial →
3. Investors and private equity firms in Enterprise Sales Call Analytics Platforms sector
3.1 - Buyout funds in the Enterprise Sales Call Analytics Platforms sector
2.2 - Strategic buyer groups for Enterprise Sales Call Analytics Platforms sector
🔒
View all growth equity funds with complete profiles
Start Free Trial →
4 - Top valuation comps for Enterprise Sales Call Analytics Platforms companies
4.2 - Public trading comparable groups for Enterprise Sales Call Analytics Platforms sector
Valuation benchmark group 1: Customer Engagement and Communications Software Companies
11 companies
View group →
Description: Companies in this public trading comparable group provide cloud-based platforms that power customer engagement across sales, marketing, service, and communications. Their business models center on subscription SaaS, often augmented by usage-based fees for communications or transactions. They are grouped as comparables given similar end markets, recurring revenue profiles, go-to-market motions, and integration-heavy workflows that anchor valuation benchmarks across CRM, contact center, and customer communications.
Salesforce
- Enterprise value: $●●●m
- Market Cap: $●●●m
- EV/Revenue: ●.●x
- EV/EBITDA: ●●.●x
- Description: Provider of cloud-based customer relationship management (CRM) software and enterprise applications, offering solutions for sales, customer service, marketing automation, analytics, and application development to help businesses connect with customers and streamline operations.
- Key Products:
- Sales Cloud: CRM that supports business sales teams by processing leads and guiding potential customers
- Service Cloud: Platform designed to enhance customer service and support operations
- Marketing Cloud: Digital marketing automation and analytics for personalized customer journeys
- Commerce Cloud: E-commerce platform for creating seamless online shopping experiences
- Einstein Analytics: AI-powered analytics for data insights and business intelligence.
🔒
🔒
🔒
View all 11 companies in this group
Request Free Trial Now →
🔒
Revenue growth
Median
15.7%
2025E
16.0%
2026E
EBITDA margin
Median
28.2%
2025E
28.6%
2026E
Cash EBITDA margin
Median
27.6%
2025E
28.0%
2026E
EV/Revenue
Median
8.4x
2025E
6.8x
2026E
EV/EBITDA
Median
28.9x
2025E
24.4x
2026E
EV/Cash EBITDA
Median
29.0x
2025E
25.5x
2026E
🔓 Unlock all public trading comparable groups with complete valuation data
Start Free Trial →