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Company profile: Five9

1.1 - Company Overview

Five9 Logo

Five9

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of cloud contact center software for enterprises, delivering reliable, secure, compliant, and scalable CCaaS that powers multi-channel customer interactions. Offerings include the Five9 Intelligent Cloud Contact Center, Genius AI, Workflow Automation, Outbound Contact Center, and customer service management with intelligent routing, self-service, and real-time insights, enabling approximately 3 billion customer interactions annually.

Products and services

  • Call & Contact Center As A Service (CCaaS): Architects a scalable cloud platform enabling remote capabilities to manage customer interactions across multiple channels
  • Five9 Intelligent Cloud Contact Center: Constructs a cloud-based platform supplying tools and insights so contact centers respond to changing conditions and meet customer expectations
  • Five9 Genius AI: Engineers an AI-driven product that improves customer interactions with intelligent and precise responses

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Five9

OmniCall Logo

OmniCall

HQ: United States Website
  • Description: Provider of nationally recognized live telephone answering and virtual receptionist services, delivering 24/7 call answering and customer service as an extension of businesses. Offerings include call forwarding, call connecting, text and email messaging, recorded calls accessible via web dashboard or toll-free line, and a web portal to manage messages, accounts, and on-call schedules.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full OmniCall company profile →
SpeechStorm Logo

SpeechStorm

HQ: United Kingdom Website
  • Description: Provider of solutions that help organisations of all sizes make everyday tasks easier for their customers.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full SpeechStorm company profile →
Zendesk Logo

Zendesk

HQ: United States Website
  • Description: Provider of a customizable, easy-to-implement customer service platform enabling organizations to manage and improve customer engagement across multiple channels. Offers Zendesk for Service, Agent Workspace, Zendesk AI, Zendesk Suite, Community Software, and Help Desk for ticketing, automation, and collaboration.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Zendesk company profile →
Callware Logo

Callware

HQ: Spain Website
  • Description: Provider of workforce optimisation (WFO), unified communications, and cloud contact center solutions, enabling multichannel customer engagement.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Callware company profile →
Avtex Logo

Avtex

HQ: United States Website
  • Description: Provider of application and systems integration services, designing, developing, deploying and supporting enterprise IP telephony, networking, notification, messaging, and contact center solutions to optimize client interactions through communication and collaboration.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Avtex company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Five9

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Buyer group 1: ████████ ████████

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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Five9

2.2 - Growth funds investing in similar companies to Five9

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4 - Top valuation comps for Five9

4.2 - Public trading comparable groups for Five9

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4.3 - M&A Transactions similar to Five9

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Five9

What does Five9 do?

Five9 is a provider of cloud contact center software for enterprises, delivering reliable, secure, compliant, and scalable CCaaS that powers multi-channel customer interactions. Offerings include the Five9 Intelligent Cloud Contact Center, Genius AI, Workflow Automation, Outbound Contact Center, and customer service management with intelligent routing, self-service, and real-time insights, enabling approximately 3 billion customer interactions annually.

Who are Five9's competitors?

Five9's competitors and similar companies include OmniCall, SpeechStorm, Zendesk, Callware, and Avtex.

Where is Five9 headquartered?

Five9 is headquartered in United States.

How many employees does Five9 have?

Five9 has 1,000 employees 🔒.

When was Five9 founded?

Five9 was founded in 2010 🔒.

What sector and industry vertical is Five9 in?

Five9 is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Five9

Who are the top strategic acquirers in Five9's sector and industry

Top strategic M&A buyers and acquirers in Five9's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Five9?

Top strategic M&A buyers groups and sectors for Five9 include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Five9's sector and industry vertical

Which are the top PE firms investing in Five9's sector and industry vertical?

Top PE firms investing in Five9's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Five9's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Five9's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Five9's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Five9 include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Five9's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Five9?

The key public trading comparables and valuation benchmarks for Five9 include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Five9 for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Five9 with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Five9's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Five9 with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Five9's' sector and industry vertical?

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