Company profile: Nexmo
1.1 - Company Overview
Company description
- Provider of innovative cloud communication voice and SMS APIs that enable applications and enterprises to connect with customers, leveraging a Direct to Carrier approach and Adaptive Routing technology to improve customer experiences by connecting reliably no matter where they are in the world.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Nexmo
Freshworks
HQ: United States
Website
- Description: Provider of cloud-based SaaS for customer engagement and helpdesk support, offering AI-powered solutions including Freshservice (IT service management), Freshdesk (ticketing), Customer Service Suite (omnichannel support with AI and chatbots), Freshsales (sales CRM), Freshchat (live chat and chatbots), and Freshmarketer (marketing automation).
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Sobot
HQ: Singapore
Website
- Description: Provider of an all-in-one SaaS contact center platform integrating live chat, AI-powered chatbot, voice (inbound/outbound, IVR, call routing, analytics), ticketing, messaging, and WhatsApp Business API. Enables unified customer interactions, multilingual automation, and streamlined inquiry management to enhance customer service and agent efficiency.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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BSL
HQ: United Kingdom
Website
- Description: Provider of compliance, performance, call recording, and workforce optimization solutions, with expertise in systems design, project management, implementation, and ongoing service delivery and support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Neuron7
HQ: United States
Website
- Description: Provider of an AI-driven service intelligence platform that enables enterprises to make accurate service decisions and deliver crucial service outcomes by ingesting structured and unstructured enterprise data and input from top experts. N7 Intelligent Diagnostics, N7 Resolution GPT (chat, portals, conversational applications), N7 Intelligent Search, and N7 Service Predictions for call classification, routing, and guided resolution.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Neuron7 company profile →
Infinity
HQ: United Kingdom
Website
- Description: Provider of technology and services for outsourced customer management service providers and contact centers. At the core is the Infinity Platform, a combined agent desktop and workflow engine enabling outsourcers to design and deliver exceptional customer experiences. Offerings include the Maestro Suite, Composer, Repertoire, Synthesizer, Score, and Tempo for guided interactions, knowledge, training, analytics, and automation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Infinity company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Nexmo
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Nexmo
2.2 - Growth funds investing in similar companies to Nexmo
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4 - Top valuation comps for Nexmo
4.2 - Public trading comparable groups for Nexmo
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