Company profile: Arise
1.1 - Company Overview
Company description
- Provider of a cloud-based platform for customer management BPO and contact center outsourcing, offering eLearning, workforce management, and other outsourcing/BPO solutions and consulting, leveraging crowdsourcing innovation, virtual technology, and operational efficiencies in a work-at-home model.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Arise
Netomi
HQ: United States
Website
- Description: Provider of multimodal, omnichannel Sanctioned Generative AI for enterprises, enabling brand-safe customer conversations at scale with built-in AI governance controls for accuracy, security and data privacy. Offers Netomi AI to automatically resolve over 80% of customer service inquiries, integrations with agent desks, CRM and business systems, a business UI, and support across email, chat, messaging, voice, SMS, search and social.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Alvaria
HQ: United States
Website
- Description: Provider of unified communications software that enhances knowledge worker and agent productivity and optimizes enterprise and contact center processes. Offers workforce optimization, compliant outbound, core telephony infrastructure for voice routing and multi-channel contact management, automated productivity tools, knowledge, analytics and automation, and proactive customer experience solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Plum Voice
HQ: United States
Website
- Description: Provider of interactive voice response platforms, systems, and hosting to automate call center and business processes, with tools for building IVR, virtual agents, and conversational AI (low-code and VoiceXML), chatbot and SMS messaging solutions, voice processing integrating multiple AI engines, and voice-channel survey tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Plum Voice company profile →
Next Caller
HQ: United States
Website
- Description: Provider of real-time call verification and phone fraud detection technology, offering a caller identification platform that helps businesses and consumers identify unknown callers, detect fraudulent calls, and flag call spoofing through Advanced Caller ID.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Next Caller company profile →
Clickatell
HQ: United States
Website
- Description: Provider of a chat commerce platform that enables consumers to transact with businesses in chat, connecting with brands via text to find goods and services, make purchases, track orders, and resolve issues.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Clickatell company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Arise
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Buyer group 1: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Arise
2.2 - Growth funds investing in similar companies to Arise
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4 - Top valuation comps for Arise
4.2 - Public trading comparable groups for Arise
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