Company profile: LinkLive
1.1 - Company Overview
Company description
- Provider of a secure, encrypted digital communications platform for healthcare and banking, enabling all-channel customer communications via messaging, video, voice, document sharing, and collaboration, and streamlining customer and agent experiences with AI.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to LinkLive
Arise
HQ: United States
Website
- Description: Provider of a cloud-based platform for customer management BPO and contact center outsourcing, offering eLearning, workforce management, and other outsourcing/BPO solutions and consulting, leveraging crowdsourcing innovation, virtual technology, and operational efficiencies in a work-at-home model.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Conecteo
HQ: France
Website
- Description: Provider of Kiamo, a native omnichannel contact center software that centralizes customer interactions across calls, emails, SMS, and messaging apps, with routing, distribution, and real-time performance measurement for customer service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Interactive Intelligence
HQ: United States
Website
- Description: Provider of software and cloud services for customer engagement, communications and collaboration, operating in interaction management software solutions licensing and associated services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CosmoCom
HQ: United States
Website
- Description: Provider of an online, unified all-IP contact center platform delivering private and public cloud contact center solutions that enable businesses to manage complex customer interactions. Its technology unites customer contact functions, locations, and personnel, including outsourcers and home agents.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full CosmoCom company profile →
Maven AGI
HQ: United States
Website
- Description: Provider of a generative AI platform to reimagine customer support, lowering costs and improving speed, quality, and efficiency. Offers conversational AI chat agents to automate support tickets, generative AI assistance for support teams, smart search for self-service, custom AI solutions for industry needs, and AI-driven business intelligence tools delivering actionable insights.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Maven AGI company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for LinkLive
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to LinkLive
2.2 - Growth funds investing in similar companies to LinkLive
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4 - Top valuation comps for LinkLive
4.2 - Public trading comparable groups for LinkLive
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