Company profile: Pure Chat
1.1 - Company Overview
Company description
- Provider of live chat and visitor tracking software for small businesses, enabling real-time communication with website visitors to improve conversion. Offers customizable chat widgets, mobile apps, and integrations with Google Analytics, HubSpot, Infusionsoft, and 1000+ apps via Zapier, plus unlimited chats, canned responses, transcripts, file transfer, trigger-based actions, security roles, real-time analytics, reports, and user support.
Products and services
- FeaturesGrowthPRO: Subscription-tiered platform delivering unlimited chats, advanced widget customization, engagement hub, mobile apps, security roles, transcripts, canned responses, file transfer, trigger-based actions, realtime analytics, visitor tracking, comprehensive reports
- Integrations: Zapier-enabled connectors that synchronize chat and visitor data with Google Analytics, HubSpot, and Infusionsoft, enabling automation across 1,000+ third-party applications for streamlined analytics and reporting
- Live Chat Software: Web-based platform that enables real-time conversations between website visitors and sales professionals, supports multiple concurrent chats, and includes visitor tracking for improved conversion on desktop and mobile
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Pure Chat
iAdvize
HQ: France
Website
- Description: Provider of a conversational marketing platform and AI-powered customer engagement tools, connecting customers with experts via 24/7 messaging. Offers iAdvize Copilot for Shoppers to assist product discovery, choice, and purchase to increase conversion; Copilot for Agents to manage interactions across messaging channels; a Unified Agent Desk with mirroring, co-browsing, custom apps; and Ibbü on-demand expert support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Realtime DI
HQ: United States
Website
- Description: Provider of software, operating as a software company.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Back
HQ: Germany
Website
- Description: Provider of a modern collaboration and automation platform that enables internal service and business operations teams to organize, automate, and manage employee and workplace requests on one intuitive platform.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Level AI
HQ: United States
Website
- Description: Provider of a conversational intelligence platform for modern contact centers to automate workflows and transform customer experience. Delivers real-time insights, VoC Insights across 100% of interactions, sentiment analysis, automated feedback collection, real-time answers from enterprise data, customer experience management, and custom AI scorecards to accelerate accurate QA and support agents in the moment.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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BSL
HQ: United Kingdom
Website
- Description: Provider of compliance, performance, call recording, and workforce optimization solutions, with expertise in systems design, project management, implementation, and ongoing service delivery and support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Pure Chat
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Pure Chat
2.2 - Growth funds investing in similar companies to Pure Chat
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4 - Top valuation comps for Pure Chat
4.2 - Public trading comparable groups for Pure Chat
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