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Company profile: Onward

1.1 - Company Overview

Onward Logo

Onward

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of a customer service automation platform delivering automated customer service and sales tools for businesses, helping clients achieve Automation40 - 40% of tickets automated, 40% of messages automated, and a 40 second average response time.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to Onward

Echopass Logo

Echopass

HQ: United States Website
  • Description: Provider of advanced IP-based call and contact center solutions as a service via its EchoSystem service integration platform, delivering web-based telephone and Internet customer support, including email and web call-backs, for mid-to-large enterprises and government agencies, with on-demand, always on, guaranteed, end-to-end, affordable, fully integrated solutions.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Echopass company profile →
WalkMe Logo

WalkMe

HQ: United States Website
  • Description: Provider of an AI-powered digital adoption platform that overlays any application to guide users through workflows, identify issues, and automate tasks, eliminating friction to maximize software ROI. Offers data integrity solutions, employee productivity tools, customer care solutions, public sector services, and sales enablement solutions with context-aware, generative AI insights.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full WalkMe company profile →
Gabbi Logo

Gabbi

HQ: Canada Website
  • Description: Provider of an AI assistant for real estate agents that centralizes client communications via SMS, email, and voice; nurtures and converts leads using NLP; books showings, checks availability with listing agents, and manages schedules with optimal routes; links conversations to client context; and enables team collaboration by transferring complete chat histories to move sales forward.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Gabbi company profile →
Daktela Logo

Daktela

HQ: Czech Republic Website
  • Description: Provider of cloud-based and omnichannel contact center software unifying voice, email, web chat, SMS, and social media, with CRM, real-time monitoring, and wallboards. Offers Daktela AI Bot for automated customer interactions, PBX solutions including VM edition for VMware/Citrix/Hyper-V/KVM and on-premise with high-availability options, and business VoIP phone systems with support for popular IP phones and pre-configured devices.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Daktela company profile →
Hipmob Logo

Hipmob

HQ: United States Website
  • Description: Provider of easy-to-use live chat, helpdesk, feedback, and customer engagement tools for mobile and tablet businesses; serving mobile-native startups, small businesses, and large public companies to increase sales and transform customer support, and providing real-time contextual information.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Hipmob company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Onward

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Buyer group 1: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Onward

2.2 - Growth funds investing in similar companies to Onward

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4 - Top valuation comps for Onward

4.2 - Public trading comparable groups for Onward

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4.3 - M&A Transactions similar to Onward

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Onward

What does Onward do?

Onward is a provider of a customer service automation platform delivering automated customer service and sales tools for businesses, helping clients achieve Automation40 - 40% of tickets automated, 40% of messages automated, and a 40 second average response time.

Who are Onward's competitors?

Onward's competitors and similar companies include Echopass, WalkMe, Gabbi, Daktela, and Hipmob.

Where is Onward headquartered?

Onward is headquartered in United States.

How many employees does Onward have?

Onward has 1,000 employees 🔒.

When was Onward founded?

Onward was founded in 2010 🔒.

What sector and industry vertical is Onward in?

Onward is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Onward

Who are the top strategic acquirers in Onward's sector and industry

Top strategic M&A buyers and acquirers in Onward's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Onward?

Top strategic M&A buyers groups and sectors for Onward include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Onward's sector and industry vertical

Which are the top PE firms investing in Onward's sector and industry vertical?

Top PE firms investing in Onward's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Onward's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Onward's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Onward's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Onward include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Onward's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Onward?

The key public trading comparables and valuation benchmarks for Onward include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Onward for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Onward with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Onward's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Onward with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Onward's' sector and industry vertical?

Access recent funding rounds and capital raises in Onward's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

Ready to Find the Right Buyers?

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