Company profile: WalkMe
1.1 - Company Overview
Company description
- Provider of an AI-powered digital adoption platform that overlays any application to guide users through workflows, identify issues, and automate tasks, eliminating friction to maximize software ROI. Offers data integrity solutions, employee productivity tools, customer care solutions, public sector services, and sales enablement solutions with context-aware, generative AI insights.
Products and services
- Digital Adoption Platform: A context-aware platform overlays any application to identify workflow issues, delivering proactive, accessible, actionable insights and generative-AI guidance plus automation to eliminate friction and maximize software ROI
- Employee Productivity Solutions: Enterprise-grade products that streamline onboarding and support and automate processes, reducing friction and increasing productivity with context-aware guidance powered by generative AI
- Data Integrity Solutions: Real-time tools that improve data accuracy by proactively preventing and correcting errors as they occur, delivering accessible, actionable insights to sustain trustworthy datasets
Key contacts
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Financial details
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1.2 - Competitors and similar companies to WalkMe
UJET
HQ: United States
Website
- Description: Provider of an AI-powered cloud contact center (CCaaS) enabling voice, SMS, chat, and virtual agent engagement, eliminating channel switching across voice, digital, and self-service. Offers CRM data unification, real-time analytics, predictive intelligence, and automation to improve efficiency and personalization, built on a modern, secure, reliable, scalable architecture, and designed for ease of use with flexible pricing.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Comapi
HQ: United Kingdom
Website
- Description: Provider of a customer communication platform to acquire, convert, manage, and notify customers from one platform, using Chat and Broadcast SaaS tools and a multi-channel 'One' API to talk to customers on their preferred channel, when they want and how they want.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Calabrio
HQ: United States
Website
- Description: Provider of cloud-based workforce optimization and analytics solutions for contact centers. The integrated Calabrio ONE suite includes call recording, quality management, workforce management, and analytics to optimize agent performance and customer experience. Offerings also include AI-powered predictive scoring, forecasting and scheduling tools, cross-channel interaction analysis, and bot analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Aceyus
HQ: United States
Website
- Description: Provider of real-time and historical reporting and analytics for enterprise-level contact centers, with a suite including Aceyus VUE (cloud out-of-the-box metrics), Aceyus Vault (data warehousing), custom platform integrations, omnichannel reporting, real-time dashboards, agent-level reporting, and capabilities for contact treatment management, data collection, and data transformation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Contactual
HQ: United States
Website
- Description: Provider of a SaaS-based contact center platform, Contactual OnDemand Contact Center, offering an alternative to traditional on-premise systems by eliminating hardware installation and software maintenance, and shifting from large up-front capital investment and burdensome implementation to a pay-for-what-you-need model.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Contactual company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for WalkMe
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to WalkMe
2.2 - Growth funds investing in similar companies to WalkMe
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4 - Top valuation comps for WalkMe
4.2 - Public trading comparable groups for WalkMe
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