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Company profile: Aceyus

1.1 - Company Overview

Aceyus Logo

Aceyus

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of real-time and historical reporting and analytics for enterprise-level contact centers, with a suite including Aceyus VUE (cloud out-of-the-box metrics), Aceyus Vault (data warehousing), custom platform integrations, omnichannel reporting, real-time dashboards, agent-level reporting, and capabilities for contact treatment management, data collection, and data transformation.

Products and services

  • Aceyus Vault: Enterprise-grade data warehouse for contact centers consolidating information from various systems to drive enhanced reporting consistency and comprehensive performance visibility
  • Aceyus VUE: Cloud-based system offering out-of-the-box reporting capabilities for contact center metrics in enterprise-level environments, enabling visibility into performance metrics across teams
  • Omnichannel Reporting: Cross-platform reporting product delivering a unified view of customer interactions across multiple platforms for informed decision-making in enterprise contact centers

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Aceyus

Chatitive Logo

Chatitive

HQ: United States Website
  • Description: Provider of a highly scalable SaaS platform for enterprise conversational messaging, offering a two-way SMS marketing solution that uses context to deliver personalized, conversational mobile messages directly to consumers.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Chatitive company profile →
Interactive Media Logo

Interactive Media

HQ: United States Website
  • Description: Provider of customer service solutions based on virtual conversational assistants, delivering effective conversational experiences via virtual agents. Offers intelligent self-service automated interactions to greet customers, plus software and expert advice for rapid, successful deployments.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Interactive Media company profile →
Zendesk Logo

Zendesk

HQ: United States Website
  • Description: Provider of a customizable, easy-to-implement customer service platform enabling organizations to manage and improve customer engagement across multiple channels. Offers Zendesk for Service, Agent Workspace, Zendesk AI, Zendesk Suite, Community Software, and Help Desk for ticketing, automation, and collaboration.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Zendesk company profile →
Balto Logo

Balto

HQ: United States Website
  • Description: Provider of AI-powered contact center solutions that unite agents and supervisors with real-time guidance, coaching, QA, and call summarization to improve agent performance. Features include live on-call prompts and feedback, manager chat coaching and alerts, automated call scoring with 100% coverage, one-click notes, agent interface customization, and gamification.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Balto company profile →
Radish Systems Logo

Radish Systems

HQ: United States Website
  • Description: Provider of a multi-modal communications approach that enables businesses to share visual information in real time during conversations with all callers and on all phones.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Radish Systems company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Aceyus

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

●● companies
Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Aceyus

2.2 - Growth funds investing in similar companies to Aceyus

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4 - Top valuation comps for Aceyus

4.2 - Public trading comparable groups for Aceyus

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4.3 - M&A Transactions similar to Aceyus

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Aceyus

What does Aceyus do?

Aceyus is a provider of real-time and historical reporting and analytics for enterprise-level contact centers, with a suite including Aceyus VUE (cloud out-of-the-box metrics), Aceyus Vault (data warehousing), custom platform integrations, omnichannel reporting, real-time dashboards, agent-level reporting, and capabilities for contact treatment management, data collection, and data transformation.

Who are Aceyus's competitors?

Aceyus's competitors and similar companies include Chatitive, Interactive Media, Zendesk, Balto, and Radish Systems.

Where is Aceyus headquartered?

Aceyus is headquartered in United States.

How many employees does Aceyus have?

Aceyus has 1,000 employees 🔒.

When was Aceyus founded?

Aceyus was founded in 2010 🔒.

What sector and industry vertical is Aceyus in?

Aceyus is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Aceyus

Who are the top strategic acquirers in Aceyus's sector and industry

Top strategic M&A buyers and acquirers in Aceyus's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Aceyus?

Top strategic M&A buyers groups and sectors for Aceyus include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in Aceyus's sector and industry vertical

Which are the top PE firms investing in Aceyus's sector and industry vertical?

Top PE firms investing in Aceyus's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in Aceyus's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in Aceyus's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in Aceyus's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to Aceyus include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in Aceyus's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Aceyus?

The key public trading comparables and valuation benchmarks for Aceyus include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Aceyus for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for Aceyus with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in Aceyus's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for Aceyus with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in Aceyus's' sector and industry vertical?

Access recent funding rounds and capital raises in Aceyus's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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