Company profile: Interactive Media
1.1 - Company Overview
Company description
- Provider of customer service solutions based on virtual conversational assistants, delivering effective conversational experiences via virtual agents. Offers intelligent self-service automated interactions to greet customers, plus software and expert advice for rapid, successful deployments.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Interactive Media
Syngro
HQ: United Kingdom
Website
- Description: Provider of next-generation customer experience reporting software that empowers enterprises with customer insight to drive profitable action and manage operational performance, supporting clients that collect and act on insight across more than 80 countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Knowesia
HQ: France
Website
- Description: Provider of the Knowesia software package, specializing in the capitalization and transmission of know-how and knowledge; develops, publishes and distributes the solution, backed by research initiated 12 years ago and used daily by more than 60,000 users.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Interactive Intelligence
HQ: United States
Website
- Description: Provider of software and cloud services for customer engagement, communications and collaboration, operating in interaction management software solutions licensing and associated services.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Interactive Intelligence company profile →
Agent IQ
HQ: United States
Website
- Description: Provider of a personal, digital customer engagement platform for community banks and credit unions, enabling customers to select and engage with personal bankers across channels via Lynq, YourBanker, and ChitChat, plus Gabby AI web chat for FAQs and Stan AI self-service to guide to relevant information.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Agent IQ company profile →
Altivon
HQ: United States
Website
- Description: Provider of large-scale, complex contact center solutions, offering Contact Center as a Service (public, private, hybrid) and support for Avaya, Cisco, Genesys, NICE, Verint, Calabrio; customer experience advisory (chatbots, mobile, social, CRM, AI tools); custom Salesforce solutions; managed services; workforce engagement solutions; and CPaaS integrations for voice, video, messaging, and authentication.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Altivon company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Interactive Media
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Interactive Media
2.2 - Growth funds investing in similar companies to Interactive Media
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4 - Top valuation comps for Interactive Media
4.2 - Public trading comparable groups for Interactive Media
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