Company profile: Agent IQ
1.1 - Company Overview
Company description
- Provider of a personal, digital customer engagement platform for community banks and credit unions, enabling customers to select and engage with personal bankers across channels via Lynq, YourBanker, and ChitChat, plus Gabby AI web chat for FAQs and Stan AI self-service to guide to relevant information.
Products and services
- Lynq: Architects an omni-channel digital engagement platform enabling customers to select and engage a personal banker for all financial needs across any digital channel
- ChitChat: Delivers an authenticated, secure service enabling customers to select their own personal banker and engage anytime and anywhere
- YourBanker: Supplies a digital-banking-integrated service enabling customers to choose a primary banker through their digital banking platform and engage with them for all banking needs
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Agent IQ
Brand Embassy
HQ: United Kingdom
Website
- Description: Provider of an omnichannel cloud-based customer service platform integrating social media, messaging, live chat, and AI-powered chatbot service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
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- Total funding raised: $●●●m
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Edify
HQ: United States
Website
- Description: Provider of global interactive voice response solutions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Genesys
HQ: United States
Website
- Description: Provider of omnichannel customer experience and contact center solutions delivered in the cloud and on-premises. Offers Genesys Cloud CX for AI-powered orchestration across voice, email and messaging; Genesys Cloud Voice telephony; Workforce Engagement Management; Predictive Engagement; Predictive Routing; and Agent Copilot to assist agents in real time.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Call Criteria
HQ: United States
Website
- Description: Provider of call center quality and performance management services, evaluating and scoring agent-customer interactions to identify behaviors that drive sales and satisfaction. Offers QA solutions leveraging AI, speech analytics, and human analysis, real-time reporting, call monitoring, AI agent coaching, and an agent performance dashboard.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Nextip
HQ: Italy
Website
- Description: Provider of cloud software for call centers, offering a multichannel contact center platform integrating CRM with voice, SMS, email, and social media; inbound and outbound modules to centralize customer data, improve first call resolution, optimize propositions, and trigger back-office processes; WebRTC audio, call recording, and an advanced reporting engine with standard and custom reports.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Nextip company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Agent IQ
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Agent IQ
2.2 - Growth funds investing in similar companies to Agent IQ
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4 - Top valuation comps for Agent IQ
4.2 - Public trading comparable groups for Agent IQ
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