Company profile: Nextip
1.1 - Company Overview
Company description
- Provider of cloud software for call centers, offering a multichannel contact center platform integrating CRM with voice, SMS, email, and social media; inbound and outbound modules to centralize customer data, improve first call resolution, optimize propositions, and trigger back-office processes; WebRTC audio, call recording, and an advanced reporting engine with standard and custom reports.
Products and services
- Multichannel Contact Center Platform: A cloud-based platform integrating CRM with multichannel communication tools to orchestrate customer interactions across voice, SMS, email, and social media for unified engagement management
- Reporting: An analytics-grade engine correlating contact channel data with CRM information, delivering standard and custom reports for performance tracking and operational insight
- Outbound Module: A process-integrated module centralizing customer data for outbound interactions, optimizing commercial propositions and triggering back-office processes for order management
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Nextip
eDialog24
HQ: Norway
Website
- Description: Provider of customer dialogue solutions developed and sold for both the private and public sectors.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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CloudTalk
HQ: Slovakia (Slovak Republic)
Website
- Description: Provider of a cloud-based, AI-powered business calling and call center platform offering VoIP solutions, call management and analytics, automated workflows, and productivity tools like Power and Smart Dialers. Includes AI-driven conversation intelligence (automatic transcriptions, sentiment analytics, intelligent search) and global call coverage with local, national, mobile and toll-free numbers in 160+ countries.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Birch
HQ: United States
Website
- Description: Provider of call center automation solutions, including automated after-call work that summarizes calls and populates records; speech-to-text tuned for healthcare, insurance, and banking; analytics that semantically understand voice of customer; and rapid configuration to tailor models to specific use cases in about four weeks.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Brand Embassy
HQ: United Kingdom
Website
- Description: Provider of an omnichannel cloud-based customer service platform integrating social media, messaging, live chat, and AI-powered chatbot service.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Intelecom
HQ: Norway
Website
- Description: Provider of voice and data communication solutions to enterprises; privately held.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Intelecom company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Nextip
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Nextip
2.2 - Growth funds investing in similar companies to Nextip
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4 - Top valuation comps for Nextip
4.2 - Public trading comparable groups for Nextip
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