Company profile: Uptivity
1.1 - Company Overview
Company description
- Provider of call recording, performance management, and analytics software products; Columbus, OH-based late stage company formerly known as CallCopy.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Uptivity
Abtran
HQ: Ireland
Website
- Description: Provider of customer and business process management services for public and private sector clients. Services span customer journey mapping, omnichannel solutions, end-to-end case management, self-service; identity and entitlement back-office (document and data management, identity verification, claims adjudication, grant processing); robotic process automation, interaction analytics, predictive engagement; people-managed teams; sales; and front-office customer care, complaints and claims administration.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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- Acquisitions: ●●
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Intradiem
HQ: United States
Website
- Description: Provider of SaaS-based intraday automation and an Intelligent Assistant for customer service and frontline teams (contact center, back office, retail), automating intraday management and real-time processes to optimize tasks and workflows and enable real-time adaptation to changing conditions and events.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Neuron7
HQ: United States
Website
- Description: Provider of an AI-driven service intelligence platform that enables enterprises to make accurate service decisions and deliver crucial service outcomes by ingesting structured and unstructured enterprise data and input from top experts. N7 Intelligent Diagnostics, N7 Resolution GPT (chat, portals, conversational applications), N7 Intelligent Search, and N7 Service Predictions for call classification, routing, and guided resolution.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Surfboard
HQ: United Kingdom
Website
- Description: Provider of customer service software enabling scheduling and building workforce management.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Clarabridge
HQ: United States
Website
- Description: Provider of a customer experience management platform that uses advanced text analytics, enterprise survey, and robust engagement to transform all forms of customer feedback, enabling confident, decisive action across the business.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Clarabridge company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Uptivity
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Buyer group 1: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Uptivity
2.2 - Growth funds investing in similar companies to Uptivity
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4 - Top valuation comps for Uptivity
4.2 - Public trading comparable groups for Uptivity
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