Company profile: Surfboard
1.1 - Company Overview
Company description
- Provider of customer service software enabling scheduling and building workforce management.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Surfboard
Talkwheel
HQ: United States
Website
- Description: Provider of a social media community and analytics platform for brands that unifies and analyzes conversations across sources, identifies key influencers, and surfaces trend insights. Services include integration into websites, mobile apps, blogs, and social channels; customizable influencer algorithms; interactive focus groups; and real-time comment monitoring and moderation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Assembled
HQ: United States
Website
- Description: Provider of a modern workforce management platform for customer support teams, offering automated support volume forecasting and staffing plans, scheduling, real-time management, performance insights, and integrations with key contact and communication platforms to optimize deployment, operational visibility, and team performance.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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TheLoops
HQ: United States
Website
- Description: Provider of an intelligent support operations platform that brings product context to support, contextualizes data from multiple sources, and delivers insights to reps in their tools. Offerings include an AI Agent Copilot, Auto QA with 100% scoring, Predictive Escalation, Backlog Management with sentiment and impact scoring, Account Health Insights, and real-time reporting and analytics.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Voxify
HQ: United States
Website
- Description: Provider of integrated speech solutions that automate customer interactions at contact centers, enabling self-service for phone calls. Offers Voxify Automated Agents—speech applications built from industry-specific templates and patented conversational models—designed for low deployment risk, rapid return on investment, and natural conversational interactions.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Voxify company profile →
SimplyCT
HQ: United States
Website
- Description: Provider of cloud-based virtual call center software, offering an end-to-end online platform to launch out-of-the-box, cost-effective solutions for changing business needs. Supports multi-communication channels for inbound and outbound customer service to enhance the customer experience.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full SimplyCT company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Surfboard
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Buyer group 1: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Surfboard
2.2 - Growth funds investing in similar companies to Surfboard
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4 - Top valuation comps for Surfboard
4.2 - Public trading comparable groups for Surfboard
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