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Company profile: Abtran

1.1 - Company Overview

Abtran Logo

Abtran

Headquarter: Ireland
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of customer and business process management services for public and private sector clients. Services span customer journey mapping, omnichannel solutions, end-to-end case management, self-service; identity and entitlement back-office (document and data management, identity verification, claims adjudication, grant processing); robotic process automation, interaction analytics, predictive engagement; people-managed teams; sales; and front-office customer care, complaints and claims administration.

Products and services

  • Customer Experience: Engineers enterprise-grade omnichannel systems that map customer journey touch-points, execute end-to-end case management workflows, and empower self-service across channels for consistent care
  • Front Office Customer Management: Delivers high-volume engagement programs managing customer interactions, sales activities, customer care, complaint resolution, and claims administration to improve satisfaction, retention, and issue closure
  • Service Optimisation & Technology: Architects data-driven platforms leveraging robotic process automation, interaction analytics, and predictive engagement to streamline workflows, reduce handling time, and personalize outreach at scale

Key contacts

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Financial details

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1.2 - Competitors and similar companies to Abtran

ComAround Logo

ComAround

HQ: United States Website
  • Description: Provider of global SaaS solutions specializing in Knowledge Management and Self-service, helping Customer Service and Support organizations build and share knowledge across channels to improve agent and customer experiences, using ComAround Knowledge Management software and expertise.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full ComAround company profile →
Loxysoft Logo

Loxysoft

HQ: Sweden Website
  • Description: Provider of computer telephony integration (CTI) solutions that integrate corporate phone systems with computers. Delivers call center applications including the LeadDesk cloud contact center, workforce management, an AI-powered predictive dialer, AI chatbots, automatic call & messaging distribution (ACMD), and speech-to-text integrations for coaching, quality assurance, and business development.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Loxysoft company profile →
UJET Logo

UJET

HQ: United States Website
  • Description: Provider of an AI-powered cloud contact center (CCaaS) enabling voice, SMS, chat, and virtual agent engagement, eliminating channel switching across voice, digital, and self-service. Offers CRM data unification, real-time analytics, predictive intelligence, and automation to improve efficiency and personalization, built on a modern, secure, reliable, scalable architecture, and designed for ease of use with flexible pricing.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full UJET company profile →
Callware Logo

Callware

HQ: Spain Website
  • Description: Provider of workforce optimisation (WFO), unified communications, and cloud contact center solutions, enabling multichannel customer engagement.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Callware company profile →
Eazy Logo

Eazy

HQ: The Netherlands Website
  • Description: Provider of an application delivering a ready-to-use platform for conversational messaging.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Eazy company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for Abtran

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Buyer group 1: ████████ ████████

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Buyer group 2: ████████ ████████

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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to Abtran

2.2 - Growth funds investing in similar companies to Abtran

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4 - Top valuation comps for Abtran

4.2 - Public trading comparable groups for Abtran

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4.3 - M&A Transactions similar to Abtran

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About Abtran

What does Abtran do?

Abtran is a provider of customer and business process management services for public and private sector clients. Services span customer journey mapping, omnichannel solutions, end-to-end case management, self-service; identity and entitlement back-office (document and data management, identity verification, claims adjudication, grant processing); robotic process automation, interaction analytics, predictive engagement; people-managed teams; sales; and front-office customer care, complaints and claims administration.

Who are Abtran's competitors?

Abtran's competitors and similar companies include ComAround, Loxysoft, UJET, Callware, and Eazy.

Where is Abtran headquartered?

Abtran is headquartered in Ireland.

How many employees does Abtran have?

Abtran has 1,000 employees 🔒.

When was Abtran founded?

Abtran was founded in 2010 🔒.

What sector and industry vertical is Abtran in?

Abtran is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for Abtran

Who are the top strategic acquirers in Abtran's sector and industry

Top strategic M&A buyers and acquirers in Abtran's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for Abtran?

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Financial Investors investing in Abtran's sector and industry vertical

Which are the top PE firms investing in Abtran's sector and industry vertical?

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Who are the top buyout funds acquiring in Abtran's sector and industry vertical?

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Who are the top growth equity funds investing in companies in Abtran's sector and industry vertical?

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Valuation benchmarks of companies in Abtran's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for Abtran?

The key public trading comparables and valuation benchmarks for Abtran include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for Abtran for public valuation benchmarks?

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What are recent M&A transactions in Abtran's sector and industry vertical?

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What are recent capital raises and funding rounds in Abtran's' sector and industry vertical?

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