Company profile: ComAround
1.1 - Company Overview
Company description
- Provider of global SaaS solutions specializing in Knowledge Management and Self-service, helping Customer Service and Support organizations build and share knowledge across channels to improve agent and customer experiences, using ComAround Knowledge Management software and expertise.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to ComAround
HeyBubble
HQ: United States
Website
- Description: Provider of live chat solutions for businesses to communicate with customers in real time, track visitor behavior, and engage website visitors to drive sales and improve customer satisfaction. Easy to use and install with no downloads or updates required.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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e-bot7
HQ: Germany
Website
- Description: Provider of a conversational AI customer service platform that integrates Artificial Intelligence and pre-trained machine learning to automate answers and processes, suggest the best responses to agents, reduce average handling times, increase sales, and save up to 80% of costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Vee24
HQ: United States
Website
- Description: Provider of a web-based digital customer engagement platform that increases e-commerce sales and improves customer service. Solutions include video chat, cobrowsing, AI-powered chatbots, online appointment scheduling, and analytics, connecting virtual experiences across sales, service, online and in-person channels.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Pure Chat
HQ: United States
Website
- Description: Provider of live chat and visitor tracking software for small businesses, enabling real-time communication with website visitors to improve conversion. Offers customizable chat widgets, mobile apps, and integrations with Google Analytics, HubSpot, Infusionsoft, and 1000+ apps via Zapier, plus unlimited chats, canned responses, transcripts, file transfer, trigger-based actions, security roles, real-time analytics, reports, and user support.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Pure Chat company profile →
Telephonetics
HQ: United Kingdom
Website
- Description: Provider of innovative business solutions that streamline interactions between clients and their customers, enhancing service levels, increasing efficiency, and reducing operating costs, built upon their proven SEMAP+ communications.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Telephonetics company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for ComAround
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to ComAround
2.2 - Growth funds investing in similar companies to ComAround
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4 - Top valuation comps for ComAround
4.2 - Public trading comparable groups for ComAround
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