Company profile: Telephonetics
1.1 - Company Overview
Company description
- Provider of innovative business solutions that streamline interactions between clients and their customers, enhancing service levels, increasing efficiency, and reducing operating costs, built upon their proven SEMAP+ communications.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Telephonetics
Whisbi
HQ: Spain
Website
- Description: Provider of a conversational sales and marketing platform for B2C enterprises, offering live video shopping, live broadcasting with interactive chat, VoIP communication, real-time lead validation, and Whisbi Backstage Reporting to track campaign effectiveness and audience behavior.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Infinity
HQ: United Kingdom
Website
- Description: Provider of technology and services for outsourced customer management service providers and contact centers. At the core is the Infinity Platform, a combined agent desktop and workflow engine enabling outsourcers to design and deliver exceptional customer experiences. Offerings include the Maestro Suite, Composer, Repertoire, Synthesizer, Score, and Tempo for guided interactions, knowledge, training, analytics, and automation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Infinity company profile →
Aquant
HQ: United States
Website
- Description: Provider of an enterprise AI platform that uses machine learning to learn clients’ unique enterprise language to maximize equipment uptime, prescribe and diagnose service and warranty issues, and perform anomaly detection.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Bloomfire
HQ: United States
Website
- Description: Provider of a knowledge engagement platform that centralizes and democratizes organizational knowledge, enabling employees to quickly find information. Offers AI-powered enterprise search and discovery, authoring tools, digital knowledge worker, content and document management, and moderation tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Bloomfire company profile →
3CLogic
HQ: United States
Website
- Description: Provider of a cloud contact center platform integrating voice with digital channels and CRMs to enable multichannel communications for service desks and sales organizations. Offerings include CTI for voice and SMS, AI and automation for workflows, analytics and self-service, outbound dialers, SMS engagement, and intelligent IVR for routing and optimized customer journeys.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full 3CLogic company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Telephonetics
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Telephonetics
2.2 - Growth funds investing in similar companies to Telephonetics
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4 - Top valuation comps for Telephonetics
4.2 - Public trading comparable groups for Telephonetics
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