Company profile: Market Metrix
1.1 - Company Overview
Company description
- Provider of a feedback management platform for hotels and casinos, working with over 14,000 hotels and casinos in more than 70 countries to collect guest feedback, connect it with financial impact, and maximize guest value across loyalty, referrals, and reputation, turning feedback into performance and results.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to Market Metrix
Catalyst
HQ: United States
Website
- Description: Provider of customer success software and services, now part of Totango, that consolidate customer data into a single view, deliver custom dashboards, health insights with weighted scores, journey building, email automation, and playbooks to standardize workflows, identify expansion and upsell opportunities, and drive recurring revenue growth.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Gainsight
HQ: United States
Website
- Description: Provider of customer success and product experience software: Gainsight CS to manage customer relationships, improve retention and drive growth with data-driven insights and automation; Gainsight PX for in-app guidance and analytics; Staircase AI for real-time sentiment, risk and opportunity insights; Customer Communities for self-service engagement; Customer Education for digital onboarding and training.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Gainsight company profile →
Customer Discovery Ninja
HQ: United States
Website
- Description: Provider of on-demand interviews with customers in your target market, enabling entrepreneurs to conduct customer discovery aligned with lean startup methodology.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Customer Discovery Ninja company profile →
tPoint Solutions
HQ: United Kingdom
Website
- Description: Provider of technology that re-invents how organisations connect with their customers.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full tPoint Solutions company profile →
Registria
HQ: United States
Website
- Description: Provider of revenue-as-a-service solutions that activate and personalize the customer journey from out-of-the-box through ownership for brands and manufacturers. Offerings include the OXM Platform to integrate with a brand’s tech stack and manage customer data, the Concierge digital guide, data-rich onboarding via product registration, Care and Commerce Journeys, and a My Products portal.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Registria company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Market Metrix
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Market Metrix
2.2 - Growth funds investing in similar companies to Market Metrix
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4 - Top valuation comps for Market Metrix
4.2 - Public trading comparable groups for Market Metrix
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