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Company profile: CustomerSat

1.1 - Company Overview

CustomerSat Logo

CustomerSat

Headquarter: United States
Founded: 20XX🔒
Employees: 100-500🔒

Company description

  • Provider of real-time, multi-channel feedback solutions that build customer satisfaction and loyalty through analytics and action management, enabling organizations to turn customer, partner, employee, and supplier insights into targeted actions to improve loyalty and profitability.

Products and services

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Key contacts

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Financial details

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1.2 - Competitors and similar companies to CustomerSat

Sesui Logo

Sesui

HQ: United Kingdom Website
  • Description: Provider of award-winning call management software that helps make vital customer connections. Selected by clients across the public and private sector for solving complex problems, working in real time with response times measured in minutes, not days or weeks.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Sesui company profile →
CallCabinet Logo

CallCabinet

HQ: United States Website
  • Description: Provider of compliance call recording for voice, video and screen sharing (secure cloud storage), AI-driven conversation analytics, quality assurance tools with automated alerts, workforce optimization and agent evaluation, screen capture/recording, recording data migration, and cross-platform integration with unified communications, IP-PBX and telephony, via cloud and premise-based solutions for organizations of all sizes.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full CallCabinet company profile →
Arise Logo

Arise

HQ: United States Website
  • Description: Provider of a cloud-based platform for customer management BPO and contact center outsourcing, offering eLearning, workforce management, and other outsourcing/BPO solutions and consulting, leveraging crowdsourcing innovation, virtual technology, and operational efficiencies in a work-at-home model.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Arise company profile →
Monet Software Logo

Monet Software

HQ: United States Website
  • Description: Provider of workforce optimization solutions for small and medium sized contact centers, helping address service level compliance, high-quality service delivery, and payroll cost control, enabling businesses to better leverage workforce investments.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Monet Software company profile →
Onward Logo

Onward

HQ: United States Website
  • Description: Provider of a customer service automation platform delivering automated customer service and sales tools for businesses, helping clients achieve Automation40 - 40% of tickets automated, 40% of messages automated, and a 40 second average response time.
  • Rationale: This competitor operates in a highly similar market segment with overlapping features.
  • Company type: Private company
  • Employees: ●●●●●
  • Total funding raised: $●●●m
  • Backers: ●●●●●●●●●●
  • Acquisitions: ●●
View full Onward company profile →
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2.M&A buyers

2.1 Potential strategic acquirers in the sector

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2.2 - Strategic buyer groups for CustomerSat

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Buyer group 1: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 2: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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Buyer group 3: ████████ ████████

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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms

3.1 - Buyout funds investing in similar companies to CustomerSat

2.2 - Growth funds investing in similar companies to CustomerSat

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4 - Top valuation comps for CustomerSat

4.2 - Public trading comparable groups for CustomerSat

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4.3 - M&A Transactions similar to CustomerSat

Selected M&A transactions

Date Target Description Buyer(s) Relevance EV EV/Revenue EV/EBITDA
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Frequently Asked Questions

About CustomerSat

What does CustomerSat do?

CustomerSat is a provider of real-time, multi-channel feedback solutions that build customer satisfaction and loyalty through analytics and action management, enabling organizations to turn customer, partner, employee, and supplier insights into targeted actions to improve loyalty and profitability.

Who are CustomerSat's competitors?

CustomerSat's competitors and similar companies include Sesui, CallCabinet, Arise, Monet Software, and Onward.

Where is CustomerSat headquartered?

CustomerSat is headquartered in United States.

How many employees does CustomerSat have?

CustomerSat has 1,000 employees 🔒.

When was CustomerSat founded?

CustomerSat was founded in 2010 🔒.

What sector and industry vertical is CustomerSat in?

CustomerSat is in the Enterprise Software 🔒 sector and industry

M&A Buyers & Acquirers for CustomerSat

Who are the top strategic acquirers in CustomerSat's sector and industry

Top strategic M&A buyers and acquirers in CustomerSat's sector include ████████, ██████████, ██████, ████████, and ██████████ 🔒.

Which M&A buyer groups are most relevant for CustomerSat?

Top strategic M&A buyers groups and sectors for CustomerSat include █████████████████ , ████████████████, █████████████, ████████████, and ████████████████ 🔒.

Financial Investors investing in CustomerSat's sector and industry vertical

Which are the top PE firms investing in CustomerSat's sector and industry vertical?

Top PE firms investing in CustomerSat's sector and industry vertical include ████████, ██████████, ████████, and ██████████ 🔒.

Who are the top buyout funds acquiring in CustomerSat's sector and industry vertical?

Active PE funds and buyout funds acquiring companies in CustomerSat's sector and industry vertical include █████████, ██████████, ████████████, and ████████████ 🔒.

Who are the top growth equity funds investing in companies in CustomerSat's sector and industry vertical?

Growth funds and venture capital funds investing in companies similar to CustomerSat include █████████, ██████████, ████████████, and ████████████ 🔒.

Valuation benchmarks of companies in CustomerSat's sector and industry

Which are the key public companies that are relevant trading comps benchmarks for CustomerSat?

The key public trading comparables and valuation benchmarks for CustomerSat include █████████, ██████████, ████████████, and ████████████ 🔒.

Which are the key trading comparable groups for CustomerSat for public valuation benchmarks?

Our platform tracks detailed public trading comparable groups and valuation benchmarks for CustomerSat with complete valuation multiples, growth metrics, and profitability data. Access the full database to benchmark your company against relevant public comparables.

What are recent M&A transactions in CustomerSat's sector and industry vertical?

Our platform tracks relevant M&A transactions comparables and valuation benchmarks for CustomerSat with complete deal terms, valuation multiples, and strategic rationale. Access the full database to benchmark pricing and identify active acquirers.

What are recent capital raises and funding rounds in CustomerSat's' sector and industry vertical?

Access recent funding rounds and capital raises in CustomerSat's sector and industry vertical including growth equity, venture capital, and buyout investments. Our database includes round size, lead investors and valuations.

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