Company profile: DialConnection
1.1 - Company Overview
Company description
- Provider of a fully integrated, end-to-end contact center solution with intuitive, user-friendly interfaces and simple management tools to help companies reach accounts and customers while maintaining compliance, with customizable options to suit needs and scale.
Products and services
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Key contacts
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Financial details
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1.2 - Competitors and similar companies to DialConnection
Stratasoft
HQ: United States
Website
- Description: Provider of complete contact center solutions and contact center software. Stratasoft offers a scalable infrastructure to maximize center performance, more efficiently utilize staff resources, and adapt to unpredictable market forces. Its StrataDial Virtual Call Center (VC2) lets you control hardware and software implementation.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Stratasoft company profile →
Bloomfire
HQ: United States
Website
- Description: Provider of a knowledge engagement platform that centralizes and democratizes organizational knowledge, enabling employees to quickly find information. Offers AI-powered enterprise search and discovery, authoring tools, digital knowledge worker, content and document management, and moderation tools.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Bloomfire company profile →
NexxPhase
HQ: United States
Website
- Description: Provider of cloud-based virtual customer engagement solutions that rapidly integrate communication channels, customer interactions, and back-office systems.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Altitude
HQ: Spain
Website
- Description: Provider of omnichannel contact center software, including Altitude Xperience for unified customer interactions across voice, email, SMS, webchat, WhatsApp, social media, and video; Contact Center as a Service (CCaaS); Vidyo for Contact Center with 4K UHD and WebRTC; Smart Staff Optimization for remote operations; Business Intelligence; and a Quality Management Suite.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Altitude company profile →
LinkLive
HQ: United States
Website
- Description: Provider of a secure, encrypted digital communications platform for healthcare and banking, enabling all-channel customer communications via messaging, video, voice, document sharing, and collaboration, and streamlining customer and agent experiences with AI.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full LinkLive company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for DialConnection
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to DialConnection
2.2 - Growth funds investing in similar companies to DialConnection
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4 - Top valuation comps for DialConnection
4.2 - Public trading comparable groups for DialConnection
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