Company profile: Agents Only
1.1 - Company Overview
Company description
- Provider of a GigCX platform for on-demand customer support using gig agents, enabling contact center volume elasticity and lower costs. Services include team extension maintaining brand communication and customer satisfaction, same-day pay, flexible scheduling and project selection for agents, and an exclusive call center community comprising in-house teams, clients, vendors, partners, and GigCX agents.
Products and services
- Team Extension: Supplies client-integrated GigCX agents who act as an extension of the client's team, maintaining brand communication consistency and customer satisfaction during customer support engagements
- On Demand Gig Platform: Delivers a volume-elastic contact center system powered by gig agents, enabling businesses to manage customer support and achieve dramatically lower costs with complete capacity flexibility
- Same Day Pay: Produces a daily-settlement payment system where GigCX professionals receive same-day payouts for completed work, ensuring consistent cash flow and rapid earnings
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Agents Only
Conveyer
HQ: United States
Website
- Description: Provider of machine learning-powered software that converts product instructions and old-fashioned documentation into digital assets and intuitive online experiences at scale, enabling self-serve access to product answers, personalized recommendations, and well-timed offers to drive revenue and reduce support costs.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
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Flexperto
HQ: Germany
Website
- Description: Provider of a SaaS Communication Cloud that digitizes sales interactions between enterprises and customers, including browser-based, GDPR-compliant video consultations, online appointment scheduling with calendar sync, e-signature and digital signature for secure contract signing, AI-powered transcription (Flexcorder), consultation feedback (Beratungscheck), WhatsApp communication, and CRM-integrated workflows.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Hubtype
HQ: Spain
Website
- Description: Provider of a conversational cloud platform and tools to build, deploy, and manage enterprise chatbots and messaging apps, integrating with enterprise software using React. Offerings include Botonic for chatbot development, Hubtype Desk for messaging-based ticketing, Hubtype Insights for analytics and insights, Hubtype Manager for agent-customer conversations, and Hubtype Campaigns for proactive, segmented, personalized messaging.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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Luminoso
HQ: United States
Website
- Description: Provider of a cloud-based text analytics and product positioning platform using advanced machine learning. Offers Luminoso Daylight to process unstructured data from reviews, surveys, and social media for rapid insights; sentiment analysis; product reviews analysis; document classification; ticketing workflow automation; and closed win/loss analysis.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Luminoso company profile →
Infoset
HQ: Turkey
Website
- Description: Provider of omnichannel cloud communication and customer support software for businesses.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Agents Only
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Buyer group 2: ████████ ████████
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Buyer group 3: ████████ ████████
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Description: ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████ ████████
Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Agents Only
2.2 - Growth funds investing in similar companies to Agents Only
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4 - Top valuation comps for Agents Only
4.2 - Public trading comparable groups for Agents Only
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