Company profile: Luminoso
1.1 - Company Overview
Company description
- Provider of a cloud-based text analytics and product positioning platform using advanced machine learning. Offers Luminoso Daylight to process unstructured data from reviews, surveys, and social media for rapid insights; sentiment analysis; product reviews analysis; document classification; ticketing workflow automation; and closed win/loss analysis.
Products and services
- Document Classification: AI-powered service that automatically categorizes documents, reducing the need for manual classification and accelerating organization of business content using advanced machine learning
- Luminoso Daylight™: Cloud-based platform that processes unstructured data—reviews, surveys, and social media—and delivers insights quickly without extensive training or setup for actionable business intelligence
- Sentiment Analysis: Advanced machine learning-driven product that analyzes customer feedback to determine sentiment, helping businesses understand emotions and improve experiences
Key contacts
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Financial details
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1.2 - Competitors and similar companies to Luminoso
MegaPath
HQ: United States
Website
- Description: Provider of end-to-end, facilities-based communications solutions for small, medium, and enterprise businesses, helping headquarters, employees, and partners communicate easily and securely to lower costs, increase security, and enhance productivity, including Hosted Voice and Unified Communications services to improve collaboration and reduce expenses.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
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Callstream
HQ: United Kingdom
Website
- Description: Provider of cloud-based call management solutions for the insurance, travel, and retail markets, including PCI Level 1 secure telephone payments (Callstream Vault), web-based real-time call routing and CRM integration (Callstream Nucleus), hosted contact centers (Callstream TRAC), SMS gateway, cloud call recording, and VoIP hosted phone systems.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callstream company profile →
Voximplant
HQ: United States
Website
- Description: Provider of a communications cloud platform enabling developers and non-developers to add voice, video, messaging, NLP, and SIP trunking via serverless tools, AI integrations, and APIs/SDKs. Offers a no-code drag-and-drop contact center (Voximplant Kit), virtual contact center, and IVR to automate processes and optimize customer interactions. Supports web, iOS, Android, React Native, Flutter, Unity.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Voximplant company profile →
Callcap
HQ: United States
Website
- Description: Provider of call monitoring and analytics solutions, delivering real-time complete caller data and call recordings, along with call tracking and monitoring that help businesses deliver excellent customer experiences.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Callcap company profile →
Contactual
HQ: United States
Website
- Description: Provider of a SaaS-based contact center platform, Contactual OnDemand Contact Center, offering an alternative to traditional on-premise systems by eliminating hardware installation and software maintenance, and shifting from large up-front capital investment and burdensome implementation to a pay-for-what-you-need model.
- Rationale: This competitor operates in a highly similar market segment with overlapping features.
- Company type: Private company
- Employees: ●●●●●
- Total funding raised: $●●●m
- Backers: ●●●●●●●●●●
- Acquisitions: ●●
View full Contactual company profile →
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2.M&A buyers
2.1 Potential strategic acquirers in the sector
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2.2 - Strategic buyer groups for Luminoso
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Buyer group 3: ████████ ████████
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Key Products: ████████, ████████, ████████, ████████
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3. Investors and private equity firms
3.1 - Buyout funds investing in similar companies to Luminoso
2.2 - Growth funds investing in similar companies to Luminoso
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4 - Top valuation comps for Luminoso
4.2 - Public trading comparable groups for Luminoso
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